Re: No ZoneAlarm problems SP3, KB951748, KB952287, KB946648 Securi
- From: Dave S <DaveS@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 28 Aug 2008 11:32:03 -0700
Thanks Mow I'll give it a go, with SP3 and a total uninstall of Bullguard
first. (May be some time on this one, sound like a few hours at the weekend)
The KB951748 patch (with no SP3) was tried without any virus / firewall
(other than windows firewall) installed and it still stopped internet
connection.
An interesting point although I do not have ZoneAlarm installed, at one
point it was, it was uninstalled over a year ago. Is it possible for there to
be any "left over" files from the ZoneAlarm days which may have an effect?
No processes relating to ZA are seen in the Process Explorer (from
Sysinteral).
Also does the install of SP3 override any / all of files which are used for
internet connections?
Dave
"MowGreen [MVP]" wrote:
.Does the “0x8007f0ed STATUS_NO_BRANCH_AVAILABLE Required installation
branch was not found in INF file” give any more clues?
Either the .inf file is missing from the update package or the
WINDOWS\$hf_mig$ subfolder had some contents deleted and can not
determine the proper update branch.
The branch is referring to GDR or QFE.
This KB discusses those branches:
http://support.microsoft.com/kb/824994
The issue appears to be related to 3rd party firewalls and/or security
software. It 'sounds' as if BullGuard was actively monitoring the system
during the application of SP3.
If SP3 was installed with BullGuard actively monitoring the system or
if the update installation failures or the lack of internet access
issues arose when BullGuard was actively monitoring the system during
said update installations, then you will have to either completely and
totally disable it prior to installing SP3 and/or any subsequent
security updates or uninstall it, uninstall SP3, and then apply the
standalone SP3 package and subsequent updates -
Windows XP Service Pack 3 Network Installation Package for IT
Professionals and Developers
http://www.microsoft.com/downloads/info.aspx?na=22&p=1&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d5b33b5a8-5e76-401f-be08-1e1555d4f3d4%26DisplayLang%3den
Sorry, but that's the bottom line here, Dave.
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
Dave S wrote:
Thanks for getting back
It may take some time for me to get back to installing SP3, and as the whole
process takes ages to happen. The smaller KB installs are quicker to see if
they work or NOT as is the case. As it is I have wasted much time (>7 hours)
trying to fix these problems.
As for "free support incident" I tried that, the response last time I used
it was very disappointing, they mainly responded with comments about
ZoneAlarm and sent lots of non relevant web links and then closed the call
without asking me if it worked. This happen twice and I gave up thinking
there was no one who really knew anything on the other side of the E mail.
I guess that is how they get paid (closing calls). I felt like, it was, a
waste of time……
Does the “0x8007f0ed STATUS_NO_BRANCH_AVAILABLE Required installation
branch was not found in INF file” give any more clues?
What does NO_BRANCH_AVAILABLE mean?
"PA Bear [MS MVP]" wrote:
A1. Device Manager and Network Connections may be blank after you install
Windows XP Service Pack 3
http://support.microsoft.com/kb/953791
Device Manager may not show any devices and Network Connections may not show
any network connections after you install Windows XP Service Pack 3
http://support.microsoft.com/kb/953979
A2. See above (if SP3 was installed when you installed KB951478) and/or open
a free support incident.
A3. Open a free support incident:
0x8007f0ed STATUS_NO_BRANCH_AVAILABLE Required installation branch was
not found in INF file
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.
• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
For updates other than WinXP SP3...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Dave S wrote:
No ZoneAlarm installed, still problems SP3, KB951748, KB952287, KB946648
Security Updates
Four windows Security Updates for Windows XP are causing problems on a
Windows XP media edition ACER T180.
1) SP3 - stops Internet connection. Uninstall to get it back. (I
don't
have ZoneAlarm installed so it's not that)
Without SP3 installed.
2) KB951748 - stops Internet connection. Uninstall to get it back. (I
don't
have ZoneAlarm installed so it's not that)
3) KB952287 - fails to install error 0x8007f0ed:
4) KB946648 - fails to install error 0x8007f0ed:
I use FireFox 3 as my main browser, Bullguard as the firewall and virus, I
uninstalled Bullguard to try and get KB951748 working, that didn't help.
Access through a router Netgear DG834 (wired) that allocates a specific
internal IP address to the PC based on the MAC address.
I can access the router admin page when KB951748 is installed but not the
Internet.
I have other PCs (non-media XP edition) fully up-to-date with no problems
same router. I suspect something to do with the Media edition XP.
Anyone have any clues?
- References:
- Re: No ZoneAlarm problems SP3, KB951748, KB952287, KB946648 Security U
- From: PA Bear [MS MVP]
- Re: No ZoneAlarm problems SP3, KB951748, KB952287, KB946648 Security U
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