Re: KB921596 do not install...

Tech-Archive recommends: Speed Up your PC by fixing your registry

I have the exact same situation. I inserted my Office XP Pro CD and
downloaded the file, saving to desktop. I ran the file with the CD in the
tray and received Error 1402. Setup cannot open the registry key. When I
searched for the indicated registry sub key I only got as far as \Classes
because I found no "giffile." What do I do now? BTW, I have run a registry
cleaner Glary Registry Repair and I have run CCleaner. I have never run
Windows Cleanup so far as I know. Any advice will be greatly appreciated!

"PA Bear [MS MVP]" wrote:

Or run the Windows Installer Cleanup utility?

MowGreen [MVP] wrote:
<snip>
Have you ever run a registry cleaner ?

Zeezicht wrote:
Thanks PA Bear. Whith the NLD version of this KB (and CD Office XP in the
drive) .. same error. Then I tried to download the ENU version (as in
your
link) Installation starts but I get an error: "Error 1402 – Setup cannot
open the registry key
HKEY_LOCAL_MACHINE\Software\Classes\giffile\shell\Open\ddeexec.
Verify that you have sufficient permissions to access the registry…."
I am loged-on as administrator ..
What can I do ???
Many thanks, Adelin


"PA Bear [MS MVP]" wrote:


1. Download the update from this link (SAVE it to your desktop, don't
RUN
it):
http://www.microsoft.com/downloads/details.aspx?familyid=bf566ce6-23da-45e5-9c2b-c47331d30e79

2. Insert your Office XP CD (if available) into the appropriate drive
bay.

3. Double-click on the saved file to install the update; follow all
prompts. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Zeezicht wrote:

I repeately receives an update KB921596 ... who do not install ..
"Office 2002/XP KB921596: Beveiligingsupdate voor Microsoft Office XP
"
Mislukt = Error.
If I click on this RED cross error ==> Installatie is mislukt
Foutcode: 0x57A
Probeer de update nogmaals te installeren
Meaning: Installation not sussesfull ErrorCode: 0x57A .. Try to
reinstall
..
I als tries a manual update ... this is also not succesfull .. there
the
error message is "cannot find the expected product version on your
system
(in Dutch: kan de verwachte product versie niet vinden op het systeem).
Any ideas how to solve this?? Any help would be appreciates.
I am running WinXP Home NL - SP3 with all updates (except KB921506 here
in error..) So the Dutch version of WinXP.
Many thanks and greetings, Adelin


.

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