RE: KB955428 update patch for microsoft woks 8

Laurie: Sorry to hear that. I am fairly new at this. The solution I gave
you (from another Community gy, "Sterling") did work for me. I, like you,
kept getting Windows Update refusing to install. All I can suggest is that
you again go through the procedure that I last gave. My first attempt I
think I did something wrong, because it did not work at first. Maybe you
should restart after that last "extraction" step? Then, go back to Windows
Update. It seems to me that when I extracted to my desktop that I did NOT
restart, but went right to Windows Update (by clicking on that persistent
Diamond on my task bar down below). At any rate, I think it is worth your
time to try again: go to that Microsoft download site and try to extraft and
run that .cab file again. (Before doing that, I suggest that you should send
to your Recycle bin" the icons that you previously downloaded. )

"laurie" wrote:

ok did that and this is what happenswhen i click on the file i get a message
saying the upgrade patch cannot be installed by the windows installer
service because the program to be upgraded may be missing or the upgrade
patch may update a different version of the program. verify that the program
to be upgraded exists on
your computer and that you have the correct upgrade patch.

checked and i have version 8.5 works

"Graceful/Graceless" wrote:

Laurie: Yesterday, a tip from "Sterling" did the trick for me. Like you,
Windows Update downloaded but could not install the Works8 update. Here is
what you can do; Sterling's tip that worked for me.

1. go to www.microsoft.com/downloads/details.aspx?Family
ID=458985c3-9c6f-4049-81cd-0d0389c81f11&DisplayLang=en .
2. Download the file KB955428_en-US.cab. Save this to your desktop.
(Easiest way to proceed)
3. Once you have downloaded it to your desktop, double-click the icon on
your desktop. A window will open with the file in it. Double-click that
icon and select Extract (to Desktop). Once the extraction has completed (it
is very quick and puts a new icon on your desktop), close that window and
doubler-click the new icon just extracted to your desktop.
4. When you double click tthe icon the update will install. (In my case, I
went back to the Windows Update for that install, after double-clicking .)

"laurie" wrote:

i am having same problem i keep getting message about works 8 update i
install it and couple minutes later it asks again this has been since tuesday


"TaurArian" wrote:

Download works for me, I don't know why you're having trouble downloading the
file. Perhaps it's something on your computer that is causing the problem.
Have you checked for viruses/malware etc recently.

Otherwise please see: http://support.microsoft.com/?kbid=955428
How to obtain help and support for this security update

--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"semperfi1" wrote:

I am having the same problem with downloading the works update. When I push
the download button it says it can't find the file. When I make a folder on
my hd for it to open it to it still says the same thing.

"TaurArian" wrote:

Did you read the instructions?
http://www.microsoft.com/downloads/details.aspx?FamilyID=458985c3-9c6f-4049-81cd-0d0389c81f11&DisplayLang=en

Instructions
1. Download the file by clicking the Download button (above) and saving the
file to your hard disk.
2. Double-click the .msp file on your hard disk to start the Setup program.
3. Follow the instructions on the screen to complete the installation.

--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"Mario" wrote:

Hi, does anyone know where to extract this file to? need all the help i can
get. Thank you.
.