RE: KB955428 update patch for microsoft woks 8
- From: laurie <laurie@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 15 Aug 2008 14:40:02 -0700
ok did that and this is what happenswhen i click on the file i get a message
saying the upgrade patch cannot be installed by the windows installer
service because the program to be upgraded may be missing or the upgrade
patch may update a different version of the program. verify that the program
to be upgraded exists on
your computer and that you have the correct upgrade patch.
checked and i have version 8.5 works
"Graceful/Graceless" wrote:
Laurie: Yesterday, a tip from "Sterling" did the trick for me. Like you,.
Windows Update downloaded but could not install the Works8 update. Here is
what you can do; Sterling's tip that worked for me.
1. go to www.microsoft.com/downloads/details.aspx?Family
ID=458985c3-9c6f-4049-81cd-0d0389c81f11&DisplayLang=en .
2. Download the file KB955428_en-US.cab. Save this to your desktop.
(Easiest way to proceed)
3. Once you have downloaded it to your desktop, double-click the icon on
your desktop. A window will open with the file in it. Double-click that
icon and select Extract (to Desktop). Once the extraction has completed (it
is very quick and puts a new icon on your desktop), close that window and
doubler-click the new icon just extracted to your desktop.
4. When you double click tthe icon the update will install. (In my case, I
went back to the Windows Update for that install, after double-clicking .)
"laurie" wrote:
i am having same problem i keep getting message about works 8 update i
install it and couple minutes later it asks again this has been since tuesday
"TaurArian" wrote:
Download works for me, I don't know why you're having trouble downloading the
file. Perhaps it's something on your computer that is causing the problem.
Have you checked for viruses/malware etc recently.
Otherwise please see: http://support.microsoft.com/?kbid=955428
How to obtain help and support for this security update
--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org
"semperfi1" wrote:
I am having the same problem with downloading the works update. When I push
the download button it says it can't find the file. When I make a folder on
my hd for it to open it to it still says the same thing.
"TaurArian" wrote:
Did you read the instructions?
http://www.microsoft.com/downloads/details.aspx?FamilyID=458985c3-9c6f-4049-81cd-0d0389c81f11&DisplayLang=en
Instructions
1. Download the file by clicking the Download button (above) and saving the
file to your hard disk.
2. Double-click the .msp file on your hard disk to start the Setup program.
3. Follow the instructions on the screen to complete the installation.
--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org
"Mario" wrote:
Hi, does anyone know where to extract this file to? need all the help i can
get. Thank you.
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