Re: Latest Windows XP Updates Break File Sharing?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Brian,

Whoever told you that was misinformed. Each Security MSKB and Security bulletin contains this, for example:
http://support.microsoft.com/kb/952954

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4
North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552 "

Suggest you call back and quote that directly.
If they are *still* misinformed, then post back here and I'll get ahold of someone at CSS to rectify that 'misinformation'. <w>


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Brian wrote:

Small note: Called 1-866-PCSAFETY, as was suggested by someone in another post. They said basically that it was not directly a security or virus problem, and therefore they could not help me. I insisted it was a problem caused by a security update, yet the guy I got said I had to call XP Tools support at 1-866-234-6020, which I will try tomorrow when they are actually open.

However, I would love some further help here if there are any thoughts as I am not holding my breath it will be fixed on the phone. :)
Brian.


"Brian" wrote:


I am having a very similar problem.

I just installed today's 9 updates on my XP laptop (Windows version 5.1.2600) and now I cannot access the file sharing on my other Windows XP systems, nor from them access my laptop. The updates were:
KB952954, KB946648, KB953839, KB950974, KB89083, KB951072, KB952287, KB951066, KB953838

I have since tried uninstalling them and file sharing is still broken.

More detail on my setup:
- Laptop shares a number of directories, not using the "simplified" sharing and I require login access.
- Desktop automatically connects to laptop to map shared folders.
- This has worked for 2+ years.
- Worked this morning. Powered down laptop to take it to work. Leaving work powered down laptop and it installed the 9 updates. Got home, will not connect.
- Desktop cannot connect to mapped drives, but can see laptop on network, but cannot browse it.
- Laptop can see desktop is on network, but cannot browse to it.
- NET USE r: \\name\... returns "The network path was not found." on both machines. - Laptop also does not automatically reconnect to networked WD My Book (network hard drive), whereas yesterday it did. Clicking on the drive's link does force it to load, but initially fails at startup.
- Both machines run Kaspersky Inetrnet Security 7.0. Have tried disabling it both machines but still does not help.
- Have tried rebooting both machines and my router.
- Removed all of the above updates from laptop, problem persisits.
- Now, desktop wants to install updates, but I don't want the problem on both machines, so I will wait to learn what this is.
- Other 2 computers on network can both access each other: laptop with updates is only one that cannot communicate with anyone else!

I too would love to hear if others are having the same problem, and what I can do to fix it!
Brian.

.



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