Re: windows update thinks my windows 2003 Server is a MAC

Tech-Archive recommends: Fix windows errors by optimizing your registry

Thanks a lot. I appreciate the effort.

"MowGreen [MVP]" wrote:

Aw shucks. It was worth a shot.
Perhaps the WS2003 newsgroup would be a better avenue to pursue this issue -

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.server.update_services

HTH,

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


SPA wrote:

I did just that and got the same results, still a MAC :-(

"MowGreen [MVP]" wrote:


PT - Synchronizes updates information to the local datastore


2008-07-31 11:49:24:377 884 ed4 PT WARNING: GetConfig failure, error =
0x80244017, soap client error = 10, soap error code = 0, HTTP status code =
401
2008-07-31 11:49:24:377 884 ed4 PT WARNING: PTError: 0x80244017
2008-07-31 11:49:24:377 884 ed4 PT WARNING: GetConfig_WithRecovery failed:
0x80244017
2008-07-31 11:49:24:377 884 ed4 PT WARNING: RefreshConfig failed: 0x80244017
2008-07-31 11:49:24:377 884 ed4 PT WARNING: RefreshPTState failed: 0x80244017
2008-07-31 11:49:24:398 884 ed4 PT WARNING: PTError: 0x80244017
2008-07-31 11:49:24:398 884 ed4 Report WARNING: Reporter failed to upload
events with hr = 80244017.

0x80244017 SUS_E_PT_HTTP_STATUS_DENIED

The update server not correctly recognizing the OS is causing the Access
Denied error. Stop the AU service and see if renaming DataStore.edb,
located in

%windir%\softwaredistribution\datastore

to DataStore.old resolves the issue.
You might have to stop BITS, too to rename the local database.

Renaming it will remove the update history shown on WU or MU.

But, you could always rename it again, if desired, to enable that
history to show on the update sites.
Or, if it is the cause of the issue, just delete the renamed file.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



SPA wrote:


Thanks MowGreen, SEP Firewall disabled, win firewall enabled. Bellow is the
log:
2008-07-31 11:49:15:771 860 7c0 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-07-31 11:49:15:817 860 7c0 DnldMgr FATAL:
DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008.
2008-07-31 11:48:25:671 884 8bc Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0600) ===========
2008-07-31 11:48:25:671 884 8bc Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-07-31 11:48:25:671 884 8bc Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-07-31 11:48:25:671 884 8bc Service *************
2008-07-31 11:48:25:671 884 8bc Service ** START ** Service: Service startup
2008-07-31 11:48:25:671 884 8bc Service *********
2008-07-31 11:48:25:687 884 8bc Agent * WU client version 7.0.6000.381
2008-07-31 11:48:25:687 884 8bc Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-07-31 11:48:25:687 884 8bc Agent * Access type: No proxy
2008-07-31 11:48:25:687 884 8bc Agent * Network state: Connected
2008-07-31 11:49:21:676 884 8bc Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-07-31 11:49:21:676 884 8bc Agent *********** Agent: Initializing
global settings cache ***********
2008-07-31 11:49:21:676 884 8bc Agent * WSUS server: http://srvptm
2008-07-31 11:49:21:676 884 8bc Agent * WSUS status server: http://srvptm
2008-07-31 11:49:21:676 884 8bc Agent * Target group: SUS
2008-07-31 11:49:21:676 884 8bc Agent * Windows Update access disabled: No
2008-07-31 11:49:21:697 884 8bc DnldMgr Download manager restoring 0
downloads
2008-07-31 11:49:21:718 884 8bc DnldMgr Retrieved 1 persisted download jobs
2008-07-31 11:49:21:718 884 8bc DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2008-07-31 11:49:21:739 884 8bc DnldMgr * BITS JobId =
{183A62E2-4BE3-4F6D-A54F-CC35B58AFB39}
2008-07-31 11:49:21:739 884 8bc DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-07-31 11:49:21:822 884 8bc DnldMgr * UpdateId =
{4A420F1E-F071-4DF6-957A-7F3F593C3E8F}.102
2008-07-31 11:49:21:864 884 8bc DnldMgr * Restored download job.
2008-07-31 11:49:21:885 884 8bc AU ########### AU: Initializing Automatic
Updates ###########
2008-07-31 11:49:21:885 884 8bc AU # WSUS server: http://srvptm
2008-07-31 11:49:21:885 884 8bc AU # Detection frequency: 22
2008-07-31 11:49:21:885 884 8bc AU # Target group: SUS
2008-07-31 11:49:21:885 884 8bc AU # Approval type: Scheduled (Policy)
2008-07-31 11:49:21:885 884 8bc AU # Scheduled install day/time: Friday
at 3:00
2008-07-31 11:49:21:885 884 8bc AU # Auto-install minor updates: Yes
(Policy)
2008-07-31 11:49:21:885 884 8bc AU Setting AU scheduled install time to
2008-08-01 09:00:00
2008-07-31 11:49:21:885 884 8bc AU AU finished delayed initialization
2008-07-31 11:49:22:262 884 8bc Report *********** Report: Initializing
static reporting data ***********
2008-07-31 11:49:22:262 884 8bc Report * OS Version = 5.2.3790.2.0.196880
2008-07-31 11:49:22:430 884 8bc Report * Computer Brand = VMware, Inc.
2008-07-31 11:49:22:430 884 8bc Report * Computer Model = VMware Virtual
Platform
2008-07-31 11:49:22:451 884 8bc Report * Bios Revision = 6.00
2008-07-31 11:49:22:451 884 8bc Report * Bios Name = PhoenixBIOS 4.0
Release 6.0
2008-07-31 11:49:22:451 884 8bc Report * Bios Release Date =
2006-04-17T00:00:00
2008-07-31 11:49:22:451 884 8bc Report * Locale ID = 1033
2008-07-31 11:49:24:377 884 ed4 PT WARNING: GetConfig failure, error =
0x80244017, soap client error = 10, soap error code = 0, HTTP status code =
401
2008-07-31 11:49:24:377 884 ed4 PT WARNING: PTError: 0x80244017
2008-07-31 11:49:24:377 884 ed4 PT WARNING: GetConfig_WithRecovery failed:
0x80244017
2008-07-31 11:49:24:377 884 ed4 PT WARNING: RefreshConfig failed: 0x80244017
2008-07-31 11:49:24:377 884 ed4 PT WARNING: RefreshPTState failed: 0x80244017
2008-07-31 11:49:24:398 884 ed4 PT WARNING: PTError: 0x80244017
2008-07-31 11:49:24:398 884 ed4 Report WARNING: Reporter failed to upload
events with hr = 80244017.
2008-07-31 11:49:24:398 884 ed4 PT WARNING: GetConfig failure, error =
0x80244017, soap client error = 10, soap error code = 0, HTTP status code =
401
2008-07-31 11:49:24:398 884 ed4 PT WARNING: PTError: 0x80244017
2008-07-31 11:49:24:398 884 ed4 PT WARNING: GetConfig_WithRecovery failed:
0x80244017
2008-07-31 11:49:24:398 884 ed4 PT WARNING: RefreshConfig failed: 0x80244017
2008-07-31 11:49:24:398 884 ed4 PT WARNING: RefreshPTState failed: 0x80244017
2008-07-31 11:49:24:398 884 ed4 PT WARNING: PTError: 0x80244017
2008-07-31 11:49:24:398 884 ed4 Report WARNING: Reporter failed to upload
events with hr = 80244017.
2008-07-31 11:51:41:126 184 27c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0600) ===========
2008-07-31 11:51:41:126 184 27c Misc = Process:
C:\WINDOWS\system32\rundll32.exe
2008-07-31 11:51:41:126 184 27c Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2008-07-31 11:51:41:126 184 27c ARP Connected to update session.
2008-07-31 11:51:41:126 184 27c ARP User is allowed to install published
content.
2008-07-31 11:51:41:168 184 27c ARP Managed service found.


"MowGreen [MVP]" wrote:



Sorry if I'm being redundant here but, did you disable the Symantec
firewall, reboot, and then ensure that the native WS2003 firewall was
enabled ?

Please post the last 50 or so lines of the WindowsUpdate.log from the
server with the issue. We need to see which Windows Update Agent is
installed. There was a newer Version of the agent made available that
should have installed by now, V. 7.1.6001.65.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



SPA wrote:



Hi, I’ve done everything on the 3 previous posts with the same result. Diana,
I have Symantec End Point in 2 of the servers, on has no problem and the
other one does. Thanks anyway.

"Diana" wrote:




Hello,

Are you running Symantec Endpoint?

If yes, please uninstall the "firewall" feature and than test Windows
Update.

PS. The windows firewall should still be active.

Diana

Diana Smith [MSFT] <diasmith@xxxxxxxxxxx>
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.


"Robert Aldwinckle" <robald@xxxxxxxxxxxxx> wrote in message
news:eXyAiWx8IHA.4588@xxxxxxxxxxxxxxxxxxxxxxx



"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:OZBS0Qt8IHA.4532@xxxxxxxxxxxxxxxxxxxxxxx



And http://support.microsoft.com/?kbid=817144 ??


That article should refer to one of Eric Lawrence's tools IMO.
E.g. this diagnostic would show if there is really a problem
outside of the client:

http://www.fiddlertool.com/useragent.aspx


Another possibility which isn't mentioned is that the page could be
coming from a broken intermediate cache. In that case re-requesting it
using Ctrl-F5 or switching the protocol to https or trying to fake
some
CGI input might force it through to the real server.

OTOH perhaps the site is simply not recognizing that OS and browser
combination? Then they could try completely spoofing both, e.g with
KB923196


Robert
---






SPA wrote:



I got this message on 2 servers, one that has no problem and one with
problems: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; .NET CLR
1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR
3.0.04506.648)

On the server that I deleted the Agent, I got this (still with the
problem):
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2)

Thanks,

"PA Bear [MS MVP]" wrote:




=> Copy/paste the following into IE Address Bar then press ENTER:

javascript:navigator.userAgent

What Version & Platform information is reported in the resulting
window?

=> Also see http://support.microsoft.com/?kbid=817144

...




.

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