Re: stop a windows update from running

Thank you PA Bear, I'll do as you suggest.

Swissy

"PA Bear [MS MVP]" wrote:

There's not a doubt in my mind that NAV (and/or possibly Ad-Aware Pro's
Ad-Watch) is causing this problem. However, I'm not going to fight that
battle. Open a free support incident, please.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (i.e., KB928366).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Swissy wrote:
1. yes
2. yes - but neither were successful (error on NET Framework automatic
cleanup tool and the Windows
Installer Cleanup Utility did not list the .net framwork to select)
3. yes
4a) Norton Antivirus 2008, Adaware
4b) don't recall. service pack 3 did update successfully though with no
problems.
5. no (started after I attempted to remove .net 1.1 sp1).


"PA Bear [MS MVP]" wrote:

=> Please confirm the following in your next reply (answer by number;
e.g.,
"1. Yes"):

1. You're currently running WinXP SP3 (yes/no)

2. You ran the .NET Framework automatic cleanup tool (as well as the
Windows Installer Cleanup Utility) and it did NOT remove .NET Framework
1.1 SP1. (yes/no)

3. .NET Framework 1.1 SP1 is still listed in Add/Remove Programs and you
cannot:

(a) download KB928366, saving it to your desktop, from
http://www.microsoft.com/downloads/details.aspx?FamilyId=91D7AFE4-069B-4CE8-976E-9A01345A8603
and

(b) install it manually by double-clicking on saved file
(NDP1.0sp3-KB928367-X86-Enu.exe). (yes/no)

=> Please answer the following questions in your next reply (answer by
number):

4a. What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)?

4b. Were any of the applications in #4a above running in the background
when you installed WinXP SP3? (yes/no)

The other problem that's occurred with these errors, is that my
shortcut
icons no longer are displayed on my task bar.

5. Did this behavior start just after you installed WinXP SP3? (yes/no)

Thanks.
--
~PA Bear


Swissy wrote:
I had 1.1 service pack 1, (version 1.1.4322.2032) as well as a 1.1
hotfix
(KB886903), which I also cannot remove via add/delete program and 2.0
service pack 1 (2.0.50727.1433).
I successfully removed the 2.0 version and reinstalled the updated one
again. The only windows update I get is the KB928366 which I have never
been able to install because I keep getting an error on it. That's what
started this whole problem by trying to get that update to install
properly.

"PA Bear [MS MVP]" wrote:

What .NET Framework versions were installed before you ran both
utlities,
Swissy?

Does Windows Update offer you any .NET Framework updates or SPs now
(e.g.,
KB928366)?

Swissy wrote:
I have Windows XP SP3.
I did try both methods. When I tried running the windows installer
cleanup,
it did not show any .net frameworks on the list.

"PA Bear [MS MVP]" wrote:
Repost: Please state your full Windows version (e.g., WinXP SP3). We
won't
be able to assist you any further without this information.

Did you try Resolution Method 1 (includes running Windows Installer
Cleanup
Utility) *and* Method 2 (includes running the .NET Framework
automatic
cleanup tool) in http://support.microsoft.com/kb/923100 ?
--
Swissy wrote:
I went through the steps to check my versions and then to remove
them
before
reinstalling. No problem with 2.0 service pack 1, but when I
removed
1.1
service pack 1, there were 2 instances of it displayed on my list of
programs in the add/remove program list. I removed one of them, but
the
other still remained. When I tried to remove that one, I got a
message
saying "The action is only valid for products that are currently
installed".
When I tried to download and reinstall 1.1 service pack 1, I get an
error
message that says "Upgrade patch cannot be installed by windows
installer
service because the program to be updated may be missing, or the
upgrade
patch may update a different version of the program".
Do I need to install the 1.1 version before the 1.1 service pack 1?
I
successfully downloaded and installed version 2.0 service pack 1.
The other problem that's occurred with these errors, is that my
shortcut
icons no longer are displayed on my task bar.
Any help to resolve this .net problem would be appreciated.

"PA Bear [MS MVP]" wrote:
Full Windows version (e.g., WinXP SP3)?

1. Write down what .NET Framework versions are already installed
before
you
go uninstalling/removing any of them!

How to determine which versions of the .NET Framework are installed
and
whether service packs have been applied
http://support.microsoft.com/kb/318785

2. Now see Resolutions Methods 1 or 2 in
http://support.microsoft.com/kb/923100 (ignore the title).

If no joy, see this related post by my colleague MowGreen:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/4d76de7769d04493
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



Swissy wrote:
Hi, months and months ago (maybe even last summer), during the
windows
update process, there was an update for 'security update for
microsoft
.net
framework, version 1.1 service pace (KB928366). I know many
people
had
problems with this update failing. I've tried several of the
suggestions
to
fix it, but to no avail. This update keep loading everytime I
start
my
computer and the notifier sits in my task bar. When I shut down
my
computer, unless I select the option to shut down withoug
installing
updates, it tries to run this update....which always ends in
error.
My question is....how do I get rid of this update. It does not
seem
as
if
it will ever be successfully installed, so I want it to stop
showing
up
and
attempting to run every time I process other updates.


.

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