RE: SP3 and Norton on new computer



Hi Jo-Anne, all I know about Nortons - I don't use it myself anymore -

If you're running Norton's :
http://service1.symantec.com/Support/sharedtech.nsf/docid/2008051623512613

Numerous registry keys are added when you upgrade to Windows XP Service Pack
3 or Windows Vista Service Pack 1 with a Norton product installed. Because of
these registry keys, you may experience one or more of the following symptoms:
Windows Device Manager is empty
Missing Wireless network adaptors or other hardware devices
Unable to connect using a wireless adapter
During the upgrade to Windows XP Service Pack 3 or Windows Vista Service
Pack 1, a tool called Fixccs.exe creates a series of registry keys in many
locations (some of them within the Symantec registry keys) but is unable to
remove them.
Symantec has developed a tool to remove the registry entries that were added
during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade. Download
and run the tool to automatically remove the registry entries.

If you have been offered WinXP SP3 via WU (Wait until you're offered it -
that way you know the computer is ready for WinXP SP3) - you can always
download the full file if you didn't wish to wait for the CD.

Windows XP Service Pack 3 Network Installation Package for IT Professionals
and Developers (Single installations for PCs can use the same file)
http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

Windows XP Service Pack 3 - ISO-9660 CD Image File:
http://www.microsoft.com/downloads/details.aspx?FamilyId=2FCDE6CE-B5FB-4488-8C50-FE22559D164E&displaylang=en

FYI - How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389

Release notes for Windows XP Service Pack 3
http://support.microsoft.com/kb/936929

The hard disk space requirements for Windows XP Service Pack 3
http://support.microsoft.com/kb/947311

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946480


--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"Jo-Anne" wrote:

I just received my new Dell notebook computer with Windows XP Pro and SP2
installed, and I want to update to SP3. The computer came with no antivirus
program. I use Norton Internet Security 2008 on my other computer and am
allowed to install it on up to three computers. However, I recall reading
that there can be a problem when SP3 is installed on computers already
running any of the 2008 Norton antivirus programs. Would it be risky to
download and install SP3 before I have an antivirus program on the computer?
If so, I'll consider ordering a CD of SP3.

Thank you!

Jo-Anne



.



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