Re: Security Update for SQL Server 2005 Service Pack 2 (KB948109) (MSSMLBIZ) Update Problem

Please call 1-800-936-4900 and open a case and ask to be routed to the SQL-Public Team. There is no charge for this case as it has to do with a Security Bulletin.

When you call please let them know that this has to do with Security Bulletin MS08-040.

If they try to charge you, please let them know that there is free support for any issues with Security Updates.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Zo wrote:
I have XP Home Edition upgraded to SP3 and am trying to get the Subject
security update to install, but after a long (I'm still using dialup)
download and attempted installation, I get the following error message:

"The feature you are trying to use is on a CD-ROM or other removable
disk that is not available.

Insert the 'Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)' disk
and click OK. So I clicked OK and got the following message:

"The path 'Please insert next disk' cannot be found. Verify that you
have access to this location and try again, or try to find the
installation package 'sqlrun_sql.msi' in a folder from which you can
install the product Microsoft SQL Server 2005 Express Edition"

The only disks that came with my computer are a "System Recovery CD"
and a "Drivers Resource CD".

I may add that after reading various post on the same subject I found
this error message in the HotFix File:


07/30/2008 07:01:43.453 MSP returned 1612: The installation source for
this product is not available. Verify that the source exists and that
you can access it.
07/30/2008 07:01:43.484 Registry: Opened registry key
"Software\Policies\Microsoft\Windows\Installer"
07/30/2008 07:01:43.500 Registry: Cannot read registry key value
"Debug"
07/30/2008 07:01:43.531 Copy Engine: Error, unable to install MSP file:
c:\ec83ddc8c162de86ab74063bbc\HotFixSQL\Files\sqlrun_sql.msp
07/30/2008 07:01:43.546 The following exception occurred: Unable to
install Windows Installer MSP file Date: 07/30/2008 07:01:43.546
File:
\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp
Line: 807
07/30/2008 07:01:45.265 Watson: Param1 = Unknown
07/30/2008 07:01:45.281 Watson: Param2 = 0x64c
07/30/2008 07:01:45.312 Watson: Param3 = Unknown
07/30/2008 07:01:45.359 Watson: Param4 = 0x64c
07/30/2008 07:01:45.390 Watson: Param5 = copyengine.cpp@807
07/30/2008 07:01:45.421 Watson: Param6 = Unknown
07/30/2008 07:01:45.437 Watson: Param7 = SQL9
07/30/2008 07:01:45.453 Watson: Param8 = @
07/30/2008 07:01:45.468 Watson: Param9 = x86
07/30/2008 07:01:45.484 Watson: Param10 = 3068
07/30/2008 07:01:45.531 Installed product: SQL9
07/30/2008 07:01:45.562 Hotfix package completed
07/30/2008 07:01:45.578 Attempting to continue the 32 bit ngen queu


This is after attempting to manually install from a downloaded version.

I got the same message on 07/16/2008 when attempting to get it from the
update site.

I'm not that computer savvy and have no idea what to do next. Any
assistance is greatly appreciated.

.

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