Re: Vista updater closes down open applications without warning pr



"PA Bear [MS MVP]" wrote:

Symantec's bloatware...were recently uninstalled;
I'm thinking that some part of these pesky critters still resides on the
machine.

Download/run this removal tool, reboot, then see if the behavior persists:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Ran it, as I've encountered Symantec/Norton issues on my new PCs before.
The words Symantec and molasses are synonyms in the software world.


What anti-virus application or security suite is installed now? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

Avast AV and Win Firewall.


Are you currently running Vista or Vista SP1? <=just a question, not a
recommendation or suggestion!

If SP1, did it come preinstalled on the machine, did you install it via
Windows Update, or did you install it manually?

SP1 preinstalled...


It all comes down to good code vs. bad code, in the final analysis. MS
needs to write better code.

Doubtful, but perhaps Symantec & HP do. Or you need a more robust machine.

Don't think it is hardware because a buttonless dialog appears identifying
Win Update as my apps are shutdown with sudden and unexpected data loss. It
could indeed be a third-party process playing out of its sandbox, as it
were--some preinstalled crapware may be breaking Vista processes and
dependencies...I'll try Darik's Boot and Nuke and do a clean rebuild next.

Even if the immediate culprit turns out to be a third-party process, no good
modern OS lets running apps get out of control. You'd never see this from
IBM's OS/400, for example.

Thanks again for your help and have a great day!

PC Programmer
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


PC Programmer wrote:
Thanks for your reply and the links...yes, I thought of that...and, from
the
link:

"Windows Update will remind you if you need to restart your PC to continue
installing an update and give you the opportunity to "restart now" or give
you the option to postpone the restart" In other words, it shouldn't
matter
what setting you have WU on, it ought to prompt you to restart.

Yup, I got what I paid for! Even when set to the automatic mode, Win
Update
should give the above option...the thing still does a reboot on its own
when
in "notify" mode...and all open apps and their attendant data are trashed.
Symantec's bloatware and HP's typical crapware were recently uninstalled;
I'm thinking that some part of these pesky critters still resides on the
machine. Now, I've turned the updater completely off--I'll wait and see if
the updater process shows up despite this.

It all comes down to good code vs. bad code, in the final analysis. MS
needs to write better code.

Once again, thank you for the links

"PA Bear [MS MVP]" wrote:
And if you configure Automatic Updates to the "Notify Only" option...?

See
http://windowshelp.microsoft.com/Windows/en-US/Help/08603313-b94f-4597-ae20-b4267df16bb91033.mspx
and http://www.microsoft.com/windows/downloads/windowsupdate/FAQ.mspx

PS: I think you got what you paid for.

PC Programmer wrote:
Oh, I forgot to mention that the updater restart warning prompts are set
to
'on' and that a message box without command buttons popped up
identifying
Windows Update as initiating the restart process...sorry if my
incompleteness created any confusion. Again, there was no way for the
user
to shut down open apps manually before the Vista Windows Update restart
process ensued...imagine the worst kind of surprise data wipeout as I
was
typing data into IE7.

BTW, this new laptop seems to have some sort of built-in delay as I
enter
keystrokes...despite the fact that this is a new dual-core Pentium with
2Gig
of RAM and 4 Gig of ReadyBoost, I, as a slow 40wpm typist, can easily
outpace the thing...perhaps I've just got a $399 lemon...the newer the
PC,
the slower it will be! ;-)

On my new Compaq Vista laptop, Vista's Windows automatic updater
suddenly
closes down all my open applications without a warning prompt, then it
restarts the computer on its own. When it restarts, all the apps I had
open do not reopen and all the data I had entered into them is
permanently
lost. The computer is a few weeks old with no tweaks performed on the
OS
or system at all. IE7, for example, was open during a blogging session
at
my local newspaper's website: all my blog was wiped out without
warning
as the machine suddenly rebooted...without warning! Three other apps
were
shut down with all state information lost permanently. This only
occurs
on the new laptop...my desktop Vista machine, albeit slow and buggy,
does
not restart without a prompt. I am not just trashing Vista: I want it
to
be a great operating system, but it really has a long way to go before
it
is solid: for example, IE7 is constantly "encountering a problem and
must
now close," to paraphrase its own error message. Things just don't
work
as well in Vista as they did in XP Pro SP2.

This is no newbie; I've got a degree in Windows programming with many
years
of corporate development experience in VB and C++. I've rarely seen
production software with a bug this serious: to spuriously wipe out
user
data is unforgivable as any professional developer will tell you.


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