Re: WU XP KB951748

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Thank you, Shenan.

"Shenan Stanley" wrote:

Margaret wrote:
I'm having what looks like the same problem and I run Zone Alarm.
When I restore my system to a point before this update, it works
fine, but after KB951748 installs I am able to connect to my
wireless router, but cannot get past it to the internet.

Is there a Zone Alarm setting that needs to be fixed?

Could have gone to Zone Alarm's web page to find out... but...
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html


Sudden Loss of Internet Access Problem
Date Published : 8 July 2008
Date Last Revised : 14 July 2008

Overview : Microsoft Update KB951748 is known to cause loss of internet
access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not
affected.

Impact : Sudden loss of internet access

Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus,
ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

Recommended Actions -

Download and install the latest versions which solve the loss of internet
access problem here (English only):

Once you have installed the new version of your product go to "start >
windows update" and re-install the Microsoft patch.

If you do not *pay* for Zone Alarm - you have:
- ZoneAlarm Basic Firewall

Good Luck...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



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