Re: KB951748
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Thu, 10 Jul 2008 16:42:33 -0400
Repost:
i'm using only windows firewall
If he's not running ZA, Charles, how could that be his fix?
Charles W Davis wrote:
The "fix" is in
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:OF3Mqkp4IHA.5112@xxxxxxxxxxxxxxxxxxxxxxx
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is
related to a Security Update and cite the update's KB number.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
WiLF wrote:susan , i'm affraid your wrong there, ive installed the KB951748 update
and
i'm using only windows firewall, and avast anti virus, and ive had the
same
problem that all the zonealarm users have been having, its a rather
annoying
actually that on many forums ive been looking at, all the sollutions to
fix
it are all based on having zonealarm.
i also have a friend with this problem who uses "comodo" firewall, so to
say
its just zonealarm users who have the problem is out of the window.
anyone who DOESNT use zonealarm got any suggestions?? ive taken out the
update and also done a system restore ,but still its happening
"Susan Bradley" wrote:
Because if you use the native built in firewall there's no issues.
Every month I can point to tons of issues when third party firewall
programs are used.
Maybe they just don't have consumer grade testers and focus on the core
native stuff of the OS.
The average user really should not use Zone Alarm.
Macc_eye wrote:Hi IT Lite again
Thanks. I also have just uninstalled KB951748 following your advice and
everything is back to normal. I do have the warning shield to warn me
not
to download this update again.
Shame I reinstalled Zone Alarm as I now have to reset all my programs
for
access.
A few weeks back I got caught with the windows defender rogue update.
What
has happened to Microsoft QC and their testing of updates.
How does the average user recover from this one if they lose internet
access? How do they download the fix when MS find one?
I wonder if MS appreciate the severity of the problem they have
created.
Thank goodness this forum exists so a thankyou to MS for setting this
up.
time for a malt whisky methinks to calm the nerves.
many thanks
Tony aka Macc_Eye
DON'T PANIC !!
"Macc_eye" wrote:
Hi IT Lite
Same problem here. Are you running Zone Alarm. If so turn it off and
you
can access the internet with all updates installed.
in the meantime we await microsoft to fix the problem.
regards
Tony (Macc_Eye)
"IT Lite" wrote:
I got notified of 3 updates by MS; KB951748, KB951978, and the MRT
monthly. I faithfully downloaded and installed all 3. After reboot, I
could not get back onto the Web. Since KB951748, KB951978 are both IE
security updates, I uninstalled them both, re-booted and was
graciously
let back on the Web. Of course MS wanted me to intall them, so sent
another gold shield to let me know. Instead of re-installing both, I
first re-installed KB951978, re-booted, and still got back on the
Web,
but when I re-installed KB951748, again, neither my FireFox 3 or IE 7
could browse, so uninstalled KB951748.
Do anyone think MS will fix that "fix" to actually allow use of IE?
Or
what settings must I fiddle with to make my sytems work with the
KB951748?
The same thing happened identically on 2 XP Pro SP3 systems, and I
followed the same install - uninstall procedure of the security
updates. They both work withOUT the KB951748 uninstalled.
Thanks,
John
.
- References:
- KB951748
- From: IT Lite
- RE: KB951748
- From: Macc_eye
- Re: KB951748
- From: Susan Bradley
- Re: KB951748
- From: WiLF
- Re: KB951748
- From: PA Bear [MS MVP]
- Re: KB951748
- From: Charles W Davis
- KB951748
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