Re: Windows Update Error Code 80070020

Tech-Archive recommends: Fix windows errors by optimizing your registry

...There has never been a third-party security product
installed on this system, including AV, anti-spyware, or firewalls.

Your cavalier attitude towards security may have landed you in this situation, I'm afraid.

Protect Your PC!
http://www.microsoft.com/athome/security/computer/default.mspx


If you find no joy in http://support.microsoft.com/kb/883825 and MS support can't assist you (see below), the machine may be compromised by an untold number of infections, so it might be best to format & reinstall...

....then get & keep that machine fully protected.

Good luck!

=================================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates.

For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


El Frusto wrote:
Hi PA Bear, thanks for the response...

Are you running Vista or Vista SP1

Vista SP1.

What anti-virus application or security suite is *installed* (not
necessarily "running")? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Actually none. There has never been a third-party security product
installed on this system, including AV, anti-spyware, or firewalls. The
system was installed fresh last year from an authentic off-the-shelf Vista
CD, so there is not even any preloaded vendor trial security software
installed.

The system does run World of Warcraft which has a spyware-like thing called
"Warden". That was not running when the update was attempted.

If this is useful to know, all other updates before and after that one have
succeeded, and all programs and applications on the system are functioning
normally.


The process cannot access the file because it is being used by another
process

Is there a way to find out which other process is accessing the file? I've
tried shutting down every nonessential program, daemon, and service that I
can think of to do the update, but no luck so far.

Would appreciate some insight.

.

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