Re: Vista SP1 - error 8007010B

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There are only a handful of posts about this error in the entire MS newsgroup database, so something's fishy here.

The email address that keeps bouncing is v-30cwan@xxxxxxxxxxxxxxxxxxxxxxx

Try using v-30cwan@xxxxxxxxxxxxx or cwan@xxxxxxxxxxxxx instead (send to both
addresses).

...The guy who put my system together is flummoxed, too.

Take the machine back to him and show him what that error means:

8007010b = "The directory name is invalid"

[Personally, I think you're looking at a reinstall of Vista...and I think
the guy who "put [your] system together" should do it for free AND get SP1
installed for you while he's at it.]
--
~PA Bear


Becky P wrote:
The email address that keeps bouncing is v-30cwan@xxxxxxxxxxxxxxxxxxxxxxx
Her name is Wang, so I even tried cwang instead of cwan - no luck

I'm in the USA. I first tried installing the SP1 offered by Windows
Update,
but it failed. Then, at the suggestion of the support person, I downloaded
it and tried installing it from the desktop with a clean boot. I've also
tried safe mode. I've tried uninstalling my virus software (AVG). I
checked
to be sure all the other updates had installed - they had.

I've got Vista Home Premium on a 64bit system. Intel Core 2 Asus P5K
Pro
motherboard. I know what these components are but don't really know
anything
about them. The guy who put my system together is flummoxed, too.




"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:efnK1w83IHA.776@xxxxxxxxxxxxxxxxxxxxxxx
Is Vista SP1 offered by Windows Update or are you attempting to install
it
manually?

What is the email address that bounces?

In what country do you reside?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Becky P wrote:
When trying to install SP1, I encounter the error 8007010B. I've tried
all 8
suggested resolutions on the microsoft page, but no luck. I've searched
the
forums, but the answer I encountered might as well have been Greek. I'm
not
stupid, but that was beyond my computer expertise. I emailed Microsoft
help,
and received some suggestions. But when I attempted to email the
information
requested back to the support person, they all bounced back. I let them
know
about the "bounce" problem, but the only answer I've gotten is that
someone
forwarded my email to her. Since then, silence. Holiday weekend?

Any help will be appreciated.

.



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