RE: update error codes

Tech-Archive recommends: Fix windows errors by optimizing your registry

technogranny, I could not solve the issue myself, so I eventually created a
free tech support incident with Microsoft through support.microsoft.com. MS
Tech Support tried several things to no avail. They eventually gave me a
full ultimate install product key and I reinstalled ultimate from scratch.

dcretired

"technogranny" wrote:

I am in exactly the same situation as dcretired, had Vista Premium, upgraded
to Ultimate and now this! And I too have not got that sxs file when I try to
do a search! What do we do is there an answer? Never expected to have this
problem when doing an upgrade.
--
technogranny


"dcretired" wrote:

Diana, of all the threads I've tried to fix error 80073712, you seem to have
the best credentials and perhaps know how to fix my problem with this error:

I have been receiving the above error for the past two weeks when attempting
to update Windows. I recently upgraded from Home Premium to Ultimate, but
now can't remember if the error started with Premium or Ultimate but it
started about the time of the upgrade, perhaps by doing the task list for the
upgrade.

The pending.xml file does not exist anywhere on my system.
I receive error 80073712 even when installing windowsupdateagent30-x86.exe
from a commmand prompt, per instructions from other forum posts.

Problem reports show two consistent errors since 5/10/08:
1.
Problem Event Name: WindowsWcpStoreCorruption
OsVersion: 6.0.6001.18000:1
Type: MissingWinningComponentKey
Path: x86_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.0.6001.18000_none_a052d92e34802200
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

2.
Problem Event Name: CbsPackageServicingFailure
Stack Version: 6.0.6001.18000
Package: WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381
Status: 80073712
Failure Source: Resolve
Start State: Absent
Target State: Installed
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

I've tried your solution below, but have no pending.xml file, and all of KB
articles that I believe have been recommended by the forums and I'm at a
complete loss of what to do next.

Can you help? BTW, McAfee is unable to enable on-access scan, too, I
believe from the same problem.

"Diana" wrote:

Hello,

For the 80073712 error, please try the following:

To Resolve this error try the following steps :

1. Click Start , type %windir%\winsxs in the Start Search box
2. Press ENTER.
3. Locate and right-click the pending.xml file.
4. Click to select Properties.
5. Click the Security tab, and then click Edit.
6. Click Users, and then click to select Allow Full control.
7. Click OK two times.
8. Try to delete the pending.xml file again.
9. Try Windows Update


Diana Smith [MSFT] <diasmith@xxxxxxxxxxxxxxxxxxxx>
PSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.


--
Try to open wsus admin page and I get the following error "Service
Unavailable".

Go to IIS Manager and try to browse the page and I get the same error.


"bennydog" wrote:

I am receiving an error code 80073712 when loggin on. I can't seem to remedy
this. Any help, anyone?
.

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