Re: Can't connect to Windows Update--get "undefined"

[I can NEVER remember that!]

TaurArian wrote:
or to find out if you have a 32 bit system (x86) -
Click Start, Select Run, now type in: msinfo32


"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:O2nGEkx0IHA.4164@xxxxxxxxxxxxxxxxxxxxxxx
If you have to ask, you're probably running x32. (You'd have paid quite a
bit more for x64.)

If %windir%\syswow64 <=this folder is NOT found, you're running x32.


Chris Kjeld wrote:
Thanks. Excuse the dumb question, but how do I know if I am running XP
Pro
system 32 or 64?

...I recently had to use the recover disk, but did
manage to use update for SP 3 before this "undefined" problem started.
I
run XP pro with SP3.

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery
installs. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Chris Kjeld wrote:
When I go to the start/help/windows update and click on update the only
thing that comes up on the screen is the word "undefined." I can get to
update if I don't use the start/help menu (but of course run into the
KB899589 problem). This same thing happened about a year ago and
someone
gave me a file or two to put in the "run" box and it seemed to fix it.
It
seemed to happen after I ran a "Net" something from Microsoft in order
to
install NY Times Reader. I recently had to use the recover disk, but
did
manage to use update for SP 3 before this "undefined" problem started.
I
run XP pro with SP3. Anyone know how I can access update again via
start/help/update?

.

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