Re: Can't connect to Windows Update--get "undefined"

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...I recently had to use the recover disk, but did
manage to use update for SP 3 before this "undefined" problem started. I
run XP pro with SP3.

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Chris Kjeld wrote:
When I go to the start/help/windows update and click on update the only
thing that comes up on the screen is the word "undefined." I can get to
update if I don't use the start/help menu (but of course run into the
KB899589 problem). This same thing happened about a year ago and someone
gave me a file or two to put in the "run" box and it seemed to fix it. It
seemed to happen after I ran a "Net" something from Microsoft in order to
install NY Times Reader. I recently had to use the recover disk, but did
manage to use update for SP 3 before this "undefined" problem started. I
run XP pro with SP3. Anyone know how I can access update again via
start/help/update?

.



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