Re: update from control panel never displays anything - Error 0x8

Tech-Archive recommends: Fix windows errors by optimizing your registry

Let's go the other route, as Eddie suggested. Use msconfig and click the Services tab. ( I don't have Vista installed and may confuse certain features found only in XP ) Put a mark in the box to Hide all Microsoft or Windows services. UNcheck all the services pertaining to Zone Alarm antivirus. Check their website or the Users Guide to learn the names of all of the services associated with ZA if they're not obvious.
Click Apply, then Close.
Reboot the system, make sure that the native Windows firewall is running when it's up, and then see if it can update.
If it can't, try rerunning the reset tool. I have a strong suspicion that the tool wasn't allowed to do all of it's operations due to interference from ZA.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


mikeh wrote:
no luck yet, under safe mode, bits can't run, according to the error messages, so the fix up via bits admin won't work in safe mode. on the plus side the services were down, so i didn't get the can't stop the service message..
am going to retry running normally.
i turned off zone alarm, had no effect either way but it was a good try!

"MowGreen [MVP]" wrote:


ZA Antivirus contains a firewall, too. Has it been disabled ?
I'd be willing to bet dollars to donuts that ZA AV is what's causing the issues. Perhaps booting to SM with networking will get WU functioning as ZA *should* not be running in that mode.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



mikeh wrote:


here you go, actually pasted a little above where you asked, due to finding an error in the log..i will try safe mode with networking in a moment. thanks

BITS - Access
-- Set to default ---

-----------------------------------------------

Windows Update Agent - Launch
Error opening AppID\{B93C1D78-DAD0-4C93-BE0B-9A91E0A8301F}\LaunchPermission : 0x2-----------------------------------------------

Windows Update Agent - Access
Error opening AppID\{B93C1D78-DAD0-4C93-BE0B-9A91E0A8301F}\AccessPermission : 0x2-----------------------------------------------


====== Testing components ======
Trying to launch component in package: Automatic Updates (ISusInternal).......
Success!
Trying to launch component in package: Automatic Updates (CAutoUpdate).......
Success!
Trying to launch component in package: BITS (1.0 Control).......
Error : 0x80080005
Trying to launch component in package: BITS (2.0 Control).......
Error : 0x80080005


"Eddie Bowers [MSFT]" wrote:



Yes the script does try to register all the possible dlls even if they are not preset.
wucltui.dll should register however.

In the c:\aulogs directory there will be two cab files. Can you open the audcomlog.txt and paste in the
====== Testing components ======
section to this thread?

I'm also currious if we boot into safe mode with networking if we would have more luck with the tool (or using msconfig to disable 3rd party services)


Eddie Bowers
Security Support
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
From: =<mikeh@xxxxxxxxxxxxxxxx>

Hi Eddie,

I never get a prompt to install anything upon shutdown. (or i would). The windows update panel just has the searching for updates green bar and never stops searching, also the icon never appears in the system tray either. I know it used to prompt me to install, and also upon shutting down it would show a shutdown icon with the system shield which would notify me of installs, but that doesn't occur anymore.

net stop of either service says the service is stopping ...................................... and then says the service could not be shut down. I can get the exact wording tomorrow if needed. on the plus side event viewer shows the communication happening again for windows update, which wasn't working since 5/27 until i tried the script, so it is getting better..

the registration of dlls, this is strange, i tried the first 3 and they do not exist in the system32 directory, I checked another laptop and those dlls don't exist on it either in system32 directory. remember i am using vista premium sp1. Only thing I can figure is that the script tries to register dll's reguardless of operating system, and doesn't care if they don't exist.

Mow asked what security i am using, zone alarm antivirus 2007 for vista.

thanks for the help.

.

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