Re: Kb947562 issues
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Tue, 10 Jun 2008 17:10:43 -0400
First, a few references:
<QP>
Away mode is a new feature in Windows Vista that is designed for Media Center computers. When a computer is in away mode, Windows Vista turns off the display and mutes the analog audio. If you turn away mode off, the computer goes to sleep after the computer is idle for two minutes.
<snip>
After the computer wakes up, the computer goes back to its previous sleep state if the computer is idle for a certain time. For example, this behavior may occur after the computer wakes up to automatically install a Windows update.
</QP>
Source: http://support.microsoft.com/kb/937556
<QP>
What is Away Mode? Away Mode allows the computer to appear off to the user while it continues to perform tasks that do not require user input. Such components can include, but are not limited to: displays, keyboards, mice, remote controls, and other items deemed to be non-essential. The system would continue to operate in such a manner so that tasks such as file downloads and data transfers can continue take place without the need to power unneeded devices. A Media Center PC can take advantage of this for unattended television show recordings, or during use of (one or multiple) Extender devices. At this time, Microsoft's Windows XP Media Center Edition with Rollup 2 update is the only operating system to take advantage of Away Mode; however, expect to see this functionality further enhanced in Vista... [see above]
</QP>
Source: http://jtsang.blogspot.com/2006/05/amd-live-announcement-and-media-center.html
Judging solely from the above references, it doesn't sound like Away Mode would have come into play here, Kris. However, the fact that you upgraded from Windows XP Media Center to Windows Vista Home Edition (see below) certainly might.
I encountered issues with my PC that even doing a System Restore couldn't
even solve, so I opted to wipe the drive clean. I formatted and then
installed WinXP.
<QP>
Windows Media Center is available in Windows Vista Home Premium and Windows Vista Ultimate.
</QP>
Source: http://www.microsoft.com/windows/products/windowsvista/footnotes.mspx
Did you upgrade to Vista Home Premium? Had you originally upgraded to Vista Home (Premium); i.e., *before* you encountered the issues that led you to do a wipe & reload of WinXP MCE?
In any event & since you're running Vista now, you might be better off posting about this in a Vista-specific newsgroup:
microsoft.public.windows.vista.administration_accounts_passwords
microsoft.public.windows.vista.file_management
microsoft.public.windows.vista.games
microsoft.public.windows.vista.general
microsoft.public.windows.vista.hardware_assessment
microsoft.public.windows.vista.hardware_devices
microsoft.public.windows.vista.installation_setup
microsoft.public.windows.vista.mail
microsoft.public.windows.vista.music_pictures_video
microsoft.public.windows.vista.networking_sharing
microsoft.public.windows.vista.performance_maintenance
microsoft.public.windows.vista.print_fax_scan
microsoft.public.windows.vista.security
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Kris wrote:
Reflecting further on the Microsoft Away Mode situation, I did a little<paste>
research and found out one of its tasks is to "Lock HID and PS/2 input
devices, such as keyboards, mouse devices, and the remote control", so would
this be the reason why my wireless keyboard and mouse were unresponsive
after having applied the patch?
I encountered issues with my PC that even doing a System Restore couldn't</paste>
even solve, so I opted to wipe the drive clean. I formatted and then
installed WinXP.
I can't recall the error code numbers, sorry. Going back to my issue, now
with Windows XP, there is an entry in Device Manager listed as "Unkown
Device", except their aren't any unknown devices (peripherals) on my PC that
are not accounted for. I still insist this has something to do with the
Intel Quick Resume Technology Driver/Microsoft Away Mode issue. If it may
help to track down the location of this "uknown device", the system states
it's located on "Microsoft ACPI-Complaint System". Any further help would
be appreciated!
PA Bear wrote:
Why [did you do a "PC restore"]? Did you format & then reinstall WinXP?
Were there any error messages/codes associated with this failure?
I recently did a PC restore. After the native operating system it came
with, Windows XP Media Center, was installed I proceeded to upgrade the PC
with Windows Vista Home Edition. Windows Update was unable to
download/install kb947562. Finally, I decided to search for the file
myself and install it directly. Upon re-booting my machine my (Microsoft
Desktop Elite) cordless keyboard and mouse would not work; the system was
frozen. I attempted to remedy the situation by doing a System Restore
directly from the Windows Vista DVD but, unfortunately, no matter to which
state I retrieved it to, the problem remained. Since the computer
wouldn't budge, I saw no choice but to do another PC restore, and now I am
afraid of downloading this update to encounter the same problem. I've yet
not reach to the point that I've been offered the SP1 update through
Windows Update. The weird thing is that, prior to restoring my PC a few
days ago, I never encountered this problem when I first installed Vista
over a year ago and, subsequently, applied all the updates through the
update site. The only difference I can see now from then, is that under
Device Manager, I see listed a device named "Microsoft Away Mode", and I
*believe* Intel Quick Resume Technology Driver used to be listed instead.
Any help?
.
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