Re: Kb947562 issues



"PA Bear [MS MVP]" wrote:

I recently did a PC restore.

Why? Did you format & then reinstall WinXP?

I encountered issues with my PC that even doing a System Restore couldn't
even solve, so I opted to wipe the drive clean. I formatted and then
installed WinXP.
...Windows Update was unable to download/install kb947562.

Were there any error messages/codes associated with this failure?

I can't recall the error code numbers, sorry. Going back to my issue, now
with Windows XP, there is an entry in Device Manager listed as "Unkown
Device", except their aren't any unknown devices (peripherals) on my PC that
are not accounted for. I still insist this has something to do with the
Intel Quick Resume Technology Driver/Microsoft Away Mode issue. If it may
help to track down the location of this "uknown device", the system states
it's located on "Microsoft ACPI-Complaint System". Any further help would be
appreciated!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Kris wrote:
I recently did a PC restore. After the native operating system it came
with, Windows XP Media Center, was installed I proceeded to upgrade the PC
with Windows Vista Home Edition. Windows Update was unable to
download/install kb947562. Finally, I decided to search for the file
myself and install it directly. Upon re-booting my machine my (Microsoft
Desktop Elite) cordless keyboard and mouse would not work; the system was
frozen. I attempted to remedy the situation by doing a System Restore
directly from the Windows Vista DVD but, unfortunately, no matter to which
state I retrieved it to, the problem remained. Since the computer
wouldn't
budge, I saw no choice but to do another PC restore, and now I am afraid
of
downloading this update to encounter the same problem. I've yet not reach
to the point that I've been offered the SP1 update through Windows Update.
The weird thing is that, prior to restoring my PC a few days ago, I never
encountered this problem when I first installed Vista over a year ago and,
subsequently, applied all the updates through the update site. The only
difference I can see now from then, is that under Device Manager, I see
listed a device named "Microsoft Away Mode", and I *believe* Intel Quick
Resume Technology Driver used to be listed instead. Any help?


.

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