Re: MSXML Problem
- From: "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx>
- Date: Mon, 09 Jun 2008 12:53:55 -0700
tjdthe3rd wrote:
I am trying to install an "Internet Checkup" provided by by my ISP and when doing so I get a message "MSXML 3.0 or higher is required" I have XP Pro SP2 and IE 6. Is there a simple way to determind what version of MSXML I have installed now ? I note in the postings there are numerous versions of MSXPL, does it matter which version I use and how do I go about updating what I have.
Is this simple enough ?
Determine the Version of MSXML Parser Installed on a Computer
http://support.microsoft.com/kb/278674
Since SP2 is installed, at the least, MSXML 3 is present. If ' Internet Checkup ' is not detecting the installed XML package, then either it is poorly written or the installed MSXML parser is damaged.
If that's the case, try running sfc /scannow to see if that replaces files required by the parser: http://www.updatexp.com/scannow-sfc.html
If no joy, download and *save* the latest MSXML 3 parser from here:
http://www.microsoft.com/downloads/info.aspx?na=22&p=3&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d28494391-052b-42ff-9674-f752bdca9582%26DisplayLang%3den
Advise you to download the msxml3.msi package and STORE it in the My Documents folder. After it has installed, do NOT clean up the
WINDOWS\Installer folder or you will not be able to do any Repair operations for the parser, as is the situation now.
Close the browser and any other open programs when the download completes. IF any Symantec 'product' is installed, completely and totally disable it during the installation of MSXML 3.
MowGreen [MVP 2003-2008]
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