Re: vista update stopping emails
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Wed, 4 Jun 2008 18:45:42 -0400
I'd very much doubt that the Defender definitions update would cause such behavior.
According to the KB article, "Installing [KB940510] does not affect the functionality of your operating system."
That leaves us with the the install of Vista SP1 or Vista SP1 itself being a possible causes of the behavior, but certainly not the only possible causes.
1. Let's start with the least-drastic possible causes: Internet Explorer Add-ons.
In no certain order:
How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215
How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213
Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro
If no joy...
2. What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running when you installed Vista SP1?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
studukes wrote:
i updated vista on the 3rd and now internet explorer keeps shutting down and
restarting and my emails stopped working, restored the laptop to an earlier
date and everything was working fine then the laptop automaticly updated and
im back to internet explorer shutting down and restarting and my emails not
working.
these were the updates
Definition Update for Windows Defender - KB915597 (Definition 1.35.24.0)
Installation date: 03/06/2008 20:57
Installation status: Successful
Update type: Important
Install this update to revise the definition files used to detect spyware
and other potentially unwanted software. Once you have installed this item,
it cannot be removed.
Update for Windows Vista (KB940510)
Installation date: 03/06/2008 21:11
Installation status: Successful
Update type: Important
Install this update to enable Windows Vista to detect software that bypasses
product activation and interferes with normal Windows operation.
Windows Vista Service Pack 1 (KB936330)
Installation date: 03/06/2008 21:55
Installation status: Successful
Update type: Important
Windows Vista Service Pack 1 (SP1) is an update to Windows Vista that
addresses key feedback from our customers. Windows Vista SP1 addresses
specific reliability and performance issues, supports new types of hardware
and adds support for several emerging standards. After you install this
item, you will have to restart your computer.
.
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- From: studukes
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