RE: KB898461 consistently fails to install
- From: Wolverine <Wolverine@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 31 May 2008 14:03:00 -0700
Hi All,
I don't know if your problem was solved but I didn't see anybody indicating
and hence am posting the solution here. I don't know why Microsoft doesn't
post such an easy solution and I really hope the guy who had to reinstall
would not have to do it.
Anyways, the problem is with some dlls which are not properly reigstered in
the registry.
Anyways, here is the fix. Hope this helps you all who has the problem and
you just don’t have to reinstall XP to fix some registry errors. The solution
works 100%.
**********************************************
To fix the .dll issue, you will need to re-register a couple of .dll files.
To do this, follow these easy steps:
Run the command prompt by clicking on the Start Menu and selecting Run. Type
"cmd" and hit Enter.
In the new window that came up, type each of the following commands, hitting
enter after each one:
REGSVR32 WUAPI.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUWEB.DLL
REGSVR32 WUAUENG.DLL
Windows update should now behave normally.
**********************************************
BR, Wolverine
"Malc" wrote:
I'm trying to update a Win XP SP2 installation but since KB898461.
failed to install, all subsequent updates have also failed (898461 was
the new update installer). The installation is now 6 months out of
date...
I've tried downloading the patch and running it locally but it fails
with a MessageBox ("The system cannot find the file specified"). I
don't know which file can't be found; my analysis of the log file is
that several aspects of the installation may have failed.
Can you help? I've tried setting Windows\CurrentVersion\Setup\LogLevel
to 0x80006060 but I think it didn't add any detail to the log file.
I've tried emptying the DataStore and Download subdirectories in
SoftwareDistribution but it didn't help; neither did running the patch
in safe mode.
Here's a typical log file.
1.641:
================================================================================
1.641: 2005/12/26 16:51:58.715 (local)
1.641: c:\355571f7444f803dcd5cbb7c9951\update\update.exe (version
6.1.22.4)
1.656: Hotfix started with following command line: /log:c:\temp\log.txt
103.766: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed
with error 0x2
103.766: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed
with error 0x2
103.766: DoInstallation: CleanPFR failed: 0x2
103.812: SetProductTypes: InfProductBuildType=BuildType.IC
103.812: SetAltOsLoaderPath: No section uses DirId 65701; done.
103.875: DoInstallation: FetchSourceURL for
c:\355571f7444f803dcd5cbb7c9951\update\update_SP2GDR.inf failed
103.875: CreateUninstall = 1,Directory =
C:\WINDOWS\$NtUninstallKB898461$
103.875: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
failed: 0xe0000102
103.875: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003
103.875: InventoryThread: LoadFileQueues failed with error: 0x3
103.875: Inventory complete: ReturnStatus=3, 0 ticks
103.875: Num Ticks for invent : 0
103.937: The system cannot find the path specified.
115.672: Message displayed to the user: The system cannot find the path
specified.
115.672: User Input: OK
115.672: KB898461 installation did not complete.
117.531: Message displayed to the user: KB898461 installation did not
complete.
117.531: User Input: OK
117.531: Update.exe extended error code = 0x3
117.531: Update.exe return code was masked to 0x643 for MSI custom
action compliance.
Curiously, KB886185 has failed with similar errors since December
2004...
Thanks in advance for any help,
Malc
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