Re: SP3 and HP/AMD Computers

Get yourself an abacus, Sasha.

sasha gottfried wrote:
The blame game can go on and on. The arrogance, and lack of communication
between these mega-bux, computer comrades is criminal. Who expects John Q
Customer to know what the hell "Sysrep Scenarios" are anyway!

Pathetic!

But thanks to this newsgroup for the heads up on these corporate clowns.

MT



"MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> wrote in message
news:OFCUI$PwIHA.548@xxxxxxxxxxxxxxxxxxxxxxx
I agree that the customer loses, sasha. BUT, HP has been well aware of
Unsupported Sysprep Scenarios for quite some time now:
http://support.microsoft.com/kb/828287

Read the ' Different processor vendors ' section.
There is definitely something amiss with how MS tests updates|SPs and with
their lack of communication skills.

However, this issue is directly attributable to HP, plain and simple.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============




sasha gottfried wrote:

Don't tell me Microsoft wasn't aware of this! Or was it just a set-up to
blame the OEM's? Either way.......the customer loses!


"Shenan Stanley" <newshelper@xxxxxxxxx> wrote in message
news:%23tNEvWPwIHA.2188@xxxxxxxxxxxxxxxxxxxxxxx

sasha gottfried wrote:

Doesn't Microsoft confer with major computer manufacturers before
putting out a major OS upgrade? As you say, HP manufactures many
AMD based computers. Are you telling me Microsoft isn't aware of
this, or doesn't bother testing their SP3 on such systems using
this 'image' applied? You'd think that between HP and Microsoft
they would 'expose' the mistake before allowing it to be foisted on
customers. But hell, our time is not THEIR money, is it?

The OEMs pay less to Microsoft for the licenses of Windows XP (OEM
License agreements) so they can make more profit selling to the
end-consumer and for that they provide the end-consumer support for the
machine - including the installed OS. That is a choice they made.

Given that choice and the fact that SP3 has been available in some form
(beta and otherwise) to the OEMs for over a year - they should have taken
the responsibility and tested it. Not to mention - any OEM that decided
an AMD processor was the same as an Intel processor (thus making one
image) likely should have thought that out better. I am having trouble
seeing it from your point of view that Microsoft (SP3) is to blame when
it was not Microsoft that made the image being used by said OEMs nor were
they the ones responsible for testing things on the OEMs own equipment.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

.

Relevant Pages

  • Re: SP3 and HP/AMD Computers
    ... The blame game can go on and on. ... Customer to know what the hell "Sysrep Scenarios" are anyway! ... You'd think that between HP and Microsoft ... The OEMs pay less to Microsoft for the licenses of Windows XP (OEM ...
    (microsoft.public.windowsupdate)
  • Re: SP3 and HP/AMD Computers
    ... I agree that the customer loses, sasha. ... You'd think that between HP and Microsoft ... The OEMs pay less to Microsoft for the licenses of Windows XP so they can make more profit selling to the end-consumer and for that they provide the end-consumer support for the machine - including the installed OS. ...
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