Re: SP3 and HP/AMD Computers



sasha gottfried wrote:
Doesn't Microsoft confer with major computer manufacturers before
putting out a major OS upgrade? As you say, HP manufactures many
AMD based computers. Are you telling me Microsoft isn't aware of
this, or doesn't bother testing their SP3 on such systems using
this 'image' applied? You'd think that between HP and Microsoft
they would 'expose' the mistake before allowing it to be foisted on
customers. But hell, our time is not THEIR money, is it?

The OEMs pay less to Microsoft for the licenses of Windows XP (OEM License
agreements) so they can make more profit selling to the end-consumer and for
that they provide the end-consumer support for the machine - including the
installed OS. That is a choice they made.

Given that choice and the fact that SP3 has been available in some form
(beta and otherwise) to the OEMs for over a year - they should have taken
the responsibility and tested it. Not to mention - any OEM that decided an
AMD processor was the same as an Intel processor (thus making one image)
likely should have thought that out better. I am having trouble seeing it
from your point of view that Microsoft (SP3) is to blame when it was not
Microsoft that made the image being used by said OEMs nor were they the ones
responsible for testing things on the OEMs own equipment.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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