Re: Windows update turned off alert balloon.

Thank you.

Did you upgrade to Norton 360 from an earlier Norton application (e.g., Norton Internet Security 2006)?

Is this a sudden, new problem?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

darlon wrote:
Sorry about the missing info. I'm running XP Professional SP2 and I have
Norton 360 installed

"PA Bear [MS MVP]" wrote:
Your post is missing one key piece of information: Windows version?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

Has a Norton or McAfee application ever been installed on this machine?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

darlon wrote:
I'm having an issue with not being able to turn on the Automatic Updates.
An
alert balloon is on all the time telling me that my Automatic updates are
not turned on and if I click on "Turn on Automatic Updates" in the
security
center I get the following message "We're sorry. The Security Center
could not chage your Automatic Update setting. To try changing these
settings yourself, go to System n Ctrl Panel. On the Automatic Updates
tab, select Automatic and then click Ok."

The ironic thing is when I did that the "Automatic" option is selected
already. Nothing is grayed out or abnormal. If I click on it and close I
still get the alert balloon.

More searching led me to checking the Services (services.msc) and check
the
Automatic Updates and ensure it's enabled and started. It wasn't it was
disabled. I set it to Automatic and clicked Appy, then clicked on Start
in
the Automatic Updates Properties. I got an error. "Could not start the
Automatic Updates service on Local Computer. Error 1058: The service
cannot be started, either because it is disabled ro because it has no
enabled devices associated with it."

Additionally, in other searches I've found reference to a Key in the
registery that I don't have "HKEY_LOCAL_MACHINE \ SOFTWARE \ Policies \
Microsoft \ Windows \ WindowsUpdate \ AU" I don't know why it's not there
or how to get it.

Any advice or assistance on how to resolve this would be greatly
appreciated.

Thank you

.

Relevant Pages

  • Re: Cant Hide Updates
    ... AdAware / HJT / AOL 9 Security Edition S E ... ~Robear Dyer ... change your Automatic Updates setting ... Notify Only* then revisit Windows Update to see if either of these ...
    (microsoft.public.windowsupdate)
  • Re: Windows update turned off alert balloon.
    ... I've had Norton 360 on for about 1 year and yes it's a new problem. ... Norton Internet Security 2006)? ... alert balloon is on all the time telling me that my Automatic updates ...
    (microsoft.public.windowsupdate)
  • Re: Automatic Updates service keeps being disabled
    ... Please cite a link to the forum thread where you've posted your HijackThis log for review. ... MS MVP-Windows (IE/OE, Security, Shell/User) ... PA Bear wrote: ... I check the automatic updates screen and they show as on. ...
    (microsoft.public.windowsupdate)
  • Re: Windows update turned off alert balloon.
    ... Has a Norton or McAfee application ever been installed on this machine? ... MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 ... alert balloon is on all the time telling me that my Automatic updates are ...
    (microsoft.public.windowsupdate)
  • Re: Automatic Updates not working right
    ... Security Center state for the status of your anti-virus application, firewall and Automatic Updates, my fellow Bear? ... other Threads say, I get the yellow install shield but it usually ...
    (microsoft.public.windowsupdate)