Re: Trouble installing Windows XP SP3

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Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada.

• US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

DanP wrote:
Thanks Shenan for the link to asking questions the smart way. Well
received, let me try it again.

The problem is when install installing Windows XP SP3 the install fails,
rolls back and gives a message that Windows XP was partially updated and may
not work properly. The process seems to get almost to the end before
failing.

What I am running:
Dell Dimension DXP061
MS Windows XP Media Center Edition Version 2002 SP2
Intel Processor

What I have done:
Read http://support.microsoft.com/kb/950717/ Steps to take before you
install Windows XP Service Pack 3 and reviewed perform what was written as
follows:
1. Complied requirements up to the Troubleshooting Windows XP SP3
installation section
2. In the Troubleshooting section skipped Not enough hard disk space, Access
Denied, Insufficient permissions sections. I reviewed
http://support.microsoft.com/kb/949385/,
http://support.microsoft.com/kb/949377/,
http://support.microsoft.com/kb/951244/, never got any error message
dialogs
or any written messages in the svcpack.log file access related or space
related or what was written in these three articles.
3. Reviewed the section Errors that are related to the Cryptographic
service, got through methods 1-5 of article
http://support.microsoft.com/kb/822798/, working on method 6.
4. This is when I can to this forum for help.

Errors in the svcpack.log that look important include:
1. Service Pack 3 Setup encountered an error: The update.ver file is not
correct. (17 of these lines)
2. Failed to open c:\windows\$hf_mig$\KB904706\update\updatebr.inf (17 of
these lines)
3. GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat
with error 0x57 (20 + of these lines)
4. PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 (4 of these lines)
5. ExConditionalRunInfProcesses: Error 0x1 while running processes in
section 'ToGac.RunProcess.ProcessesToRun.'
6. DoInstallation: ExConditionalRunInfProcess failed while durring
EXECUTE_AFTERINSTALL.
7. Service Pack 3 Setup encountered an error: An error in updating your
system has occurred





"Shenan Stanley" wrote:

DanP wrote:
I am having trouble installing Windows XP SP3 and other MS updates.
I have
read http://support.microsoft.com/kb/950717/ and tried many options
through
out the document and links with no success. I have Norton Internet
security
that I disabled and stopped programs that run during startup like
AOL IM. It
looks like it gets through the upgrade and fails at the end.

Any help appreciated!!!


These are some errors in the svcpack.log file

<snipped>
http://support.microsoft.com/kb/949384/

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

.

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