Re: Service Pack 3 Update

Neither Spy Sweeper and Norton Security Scan can be temporarily
disabled.

Horse hockey! And Norton Security Scan isn't an active process anyway:

<QP>
Norton Security Scan does not integrate with the operating system to provide real time protection against viruses and spyware, but instead scans your hard drive for viruses and spyware "on demand", or at a given point in time.
</QP>
Source: http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2007031405260913
--
~PA Bear


Chris B wrote:
Hi Michael

Neither Spy Sweeper and Norton Security Scan can be temporarily
disabled. In fact these 2 programs should only run when I activate
them. However, I found that I had to uninstall them to get SP3 to
install.

Michael Jennings;3741570 Wrote:
Method 2 at KB949377 says to disable security scanners.
MowGreen posted a buckshot link for XP SP3 prep/problems:
http://support.microsoft.com/kb/950717/

My impression is that XP's SP3 is a lot less traumatic than its SP2.

"Chris B" <Chris.B.39k8zh@xxxxxxxxxxxxx> wrote in message
news:Chris.B.39k8zh@xxxxxxxxxxxxxxxx

I had the same problem as Eric, with the "Access Denied" message when I
tried to install Windows XP Service Pack 3. I had disabled my
trendMicro anti-virus as suggested by Microsoft, but without success.

I then uninstalled 2 free anti-spyware programs on my PC. These were
Spy Sweeper (from Webroot Software) and Norton Security Scan (installed
as part of a Google Pack). Then, with TrendMicro anti-virus still
temporarily disabled, I was able to install Service Pack 3 without a
problem.

I don't know which program caused the problem with Service Pack 3 since
I uninstalled both. I hope this advice may help others.

Michael Jennings;3737754 Wrote:
You probably need to get Subinacl.exe, make a Reset.cmd file
and run it - exactly as Method 3 instructs you to do at this link:
http://support.microsoft.com:80/kb/949377

You've probably already tried that link's Methods 1 & 2.

"Eric" <Eric@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1FD2BA6D-4758-4726-846C-9FA3CC0F8078@xxxxxxxxxxxxxxxx
Yes it does say access denied. I'm sorry I thought I put that in the
first message

"Shenan Stanley" wrote:
Does it say, "Access Denied"?
It is very important you give the exact error message...

Eric wrote:
I have been trying to get the new Service Pack 3 to install on my
computer for days.
I have even tried to download the update more then once thinking I
downloaded a corrupt file. It will run through the installation of
the files then it tells me it's not allowed. It then tells me that
there was a service pack 3 setup error, and that the install did
not complete. After I click 'ok' windows runs the removal wizard
and uninstalls everything that it already completed. This has
happened several times already. Has anybody encountered this
already. If so how do I fix it. The computer is running fine but
I've had to shut off the automatic updates until this get fixed......

.

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