Re: Windows XP SP3 update fails

"IanW" <IanW@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:907F8695-12F3-4BCF-9AD6-4677D5473901@xxxxxxxxxxxxxxxx
When I use Windows Update to try to install XP SP3 it fails in the "Preparing
for download" step with error code 0xd0000409.


I'm not so sure that is just an "error code".
I suspect a crash is occurring and what you see is its recovery.
In other threads 0xC0000409 is referred to a as
"an unknown software exception" which would be consistent
with this idea.

Are you getting an event log entry or a drwtsn32.log snapdump
for the same event? If so you may get more clues from them,
in particular drwtsn32.log's Stack Back Trace which would
show which modules and calls led up to the crash.

In any case I think what I would do is try running ProcMon
to trace whatever registry and file accesses precede the error
event. That could also show you a list of modules which were
involved in any crash event, recoverable or otherwise.

However, if you just want to try to install this update and
not bother with any diagnosis, you should probably try downloading
the update and installing it manually. That would hopefully avoid
doing the "express (delta)" update that this is.


Good luck

Robert Aldwinckle
---


I have tried this five times
and each time it fails in the same way. Here is an extract from the
WindowsUpdate log:

2008-05-12 23:38:26:218 1372 928 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-05-12 23:38:26:218 1660 538 DnldMgr *************
2008-05-12 23:38:26:218 1660 538 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2008-05-12 23:38:26:218 1660 538 DnldMgr *********
2008-05-12 23:38:26:218 1660 538 DnldMgr * Call ID =
{5744CA38-2DFF-4563-8C77-7DFF8814434F}
2008-05-12 23:38:26:218 1660 538 DnldMgr * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-05-12 23:38:26:218 1660 538 DnldMgr * Updates to download = 1
2008-05-12 23:38:26:218 1660 538 Agent * Title = Windows XP Service Pack
3 (KB936929)
2008-05-12 23:38:26:218 1660 538 Agent * UpdateId =
{60B990A0-6EFA-47BE-8F5A-7DF2C402583E}.104
2008-05-12 23:38:26:218 1660 538 Agent * Bundles 1 updates:
2008-05-12 23:38:26:218 1660 538 Agent *
{A18CC936-DA41-421F-9AD9-303D806EC128}.105
2008-05-12 23:38:26:218 1660 538 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A18CC936-DA41-421F-9AD9-303D806EC128}.104] ***********
2008-05-12 23:38:26:234 1660 538 DnldMgr * Queueing update for download
handler request generation.
2008-05-12 23:38:26:234 1660 538 DnldMgr Generating download request for
update {A18CC936-DA41-421F-9AD9-303D806EC128}.104
2008-05-12 23:38:26:234 1660 538 Handler Windows Patch download for UpdateId
= {A18CC936-DA41-421F-9AD9-303D806EC128}: selected action is download express
(delta).
2008-05-12 23:38:26:234 1660 538 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A18CC936-DA41-421F-9AD9-303D806EC128}.104] ***********
2008-05-12 23:38:26:250 1660 538 DnldMgr * BITS job initialized, JobId =
{4A56133D-149D-4E1D-9827-26220EE823F0}
2008-05-12 23:38:26:281 1660 538 DnldMgr * Downloading from
http://www.download.windowsupdate.com/msdownload/update/software/dflt/2008/04/windowsxp-kb936929-sp3-express-x86-enu_1b719f58c511d60ecfd5aa76904241723be30c9c.exe
to
C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\WindowsXP-KB936929-SP3-Express-x86-ENU.exe (full file).
2008-05-12 23:38:26:328 1660 538 Agent *********
2008-05-12 23:38:26:328 1660 538 Agent ** END ** Agent: Downloading
updates [CallerId = MicrosoftUpdate]
2008-05-12 23:38:26:328 1660 538 Agent *************
2008-05-12 23:38:35:078 1660 cc8 DnldMgr BITS job
{4A56133D-149D-4E1D-9827-26220EE823F0} completed successfully
2008-05-12 23:38:35:093 1660 cc8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\WindowsXP-KB936929-SP3-Express-x86-ENU.exe:
2008-05-12 23:38:35:125 1660 cc8 Misc Microsoft signed: Yes
2008-05-12 23:38:35:125 1660 cc8 DnldMgr Download job bytes total =
70199753, bytes transferred = 3030568
2008-05-12 23:38:35:125 1660 cc8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A18CC936-DA41-421F-9AD9-303D806EC128}.104] ***********
2008-05-12 23:38:35:125 1660 cc8 DnldMgr * Queueing update for download
handler request generation.
2008-05-12 23:38:35:125 1660 cc8 DnldMgr Generating download request for
update {A18CC936-DA41-421F-9AD9-303D806EC128}.104

2008-05-12 23:38:35:140 1660 cc8 Handler Windows Patch download for UpdateId
= {A18CC936-DA41-421F-9AD9-303D806EC128}: selected action is download express
(delta).
2008-05-12 23:42:07:984 1660 cc8 Handler Updateci:
WinSEUpdateHandler::_Inventory: Installer returned 0xc0000409 (3221226505)

2008-05-12 23:42:08:000 1660 cc8 Handler FATAL: UH: 0xd0000409: Inventory
failed in CUHWindowsPatchHandler::GetNextRequiredFiles
2008-05-12 23:42:08:000 1660 cc8 Handler FATAL: UH: 0xd0000409:
GetNextRequiredFiles failed in
CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2008-05-12 23:42:08:000 1660 cc8 Handler FATAL: UH: 0xd0000409:
GetRequiredFilesForSandboxState failed in
CUHWindowsPatchHandler::GenerateDownloadRequest
2008-05-12 23:42:08:000 1660 cc8 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0xd0000409.
2008-05-12 23:42:08:000 1660 cc8 DnldMgr Error 0xd0000409 occurred while
downloading update; notifying dependent calls.

Any help or advice would be very much appreciated.

Thanks


.

Relevant Pages

  • Re: swap and /tmp
    ... SuSE system because it insisted on downloading initially to /tmp ... It isn't obvious to me why these and any other repositories of volatile ... reboot on /var/run but it does not clearly says if directories may be ... If you have a crash with a partition based /tmp, ...
    (Debian-User)
  • Re: The glamour of games testing
    ... If I were downloading a film (which could mean fairly heavy I/O as ... it writes to disk) while playing a timing-critical video game (Dance Dance ... It didn't crash? ...
    (uk.games.video.misc)
  • Re: Where can we get tools and all updates at once?
    ... What if my new hard drive decides to crash tomorrow? ... Another 1-1/2 days downloading and virus killing. ... >Order the Windows Security Update CD ...
    (microsoft.public.windowsupdate)
  • Re: CoCreateInstance failing on Vista
    ... The returned error code is 0x80070005: ... ..On Vista Business it takes 8 to 10 minutes to return this error code. ... OnVista Ultimate crash ...
    (microsoft.public.vc.atl)
  • Re: VB6: Non-U.S. Currency Conversion using the cCur() function
    ... I guess that means I deserve a donut. ... which produces a type 13 error code (type mismatch). ... Is my application doomed to crash? ...
    (microsoft.public.vb.general.discussion)