Re: Vista SP1
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Mon, 12 May 2008 21:17:38 -0500
Vista SP1 wrote:
I am wondering if I am the only one that didn't get SP1 in windows
update as of yet? I was waiting for it to come into Windows
update but didn't show up so far my SP1 has not shown up am I the
only one that hasn't recieved the Sp1?
Vista SP1 wrote:
No you are NOT the only one I have Not gotten SP1 as of yet and can
NOT get any help on these boards except the usual garbage that
these people write.. am I or am I NOT going to get the SP1 yet?
someone please answer that for me. P A Bear says its may not be
offered by Automatic Download and YES it is.. just not mine and I
know some others also.
Examining your sentence starting with "P A Bear says"...
Given I believe you mean that you know some others (and yourself) that have
*not* been offered Vista SP1 by automatic updates, then I have to ask if you
have read the Microsoft KB article:
Windows Vista Service Pack 1 [may not be] available for
installation from Windows Update and is not offered by
Automatic Updates
http://support.microsoft.com/kb/948343
,,, also posted by PA Bear? Have you further confirmed that causes 1-7 do
not apply to your situation? Have you discovered anything else?
Have you tried to get free technical support from those who created not only
the service pack in question, but the operating system it is being applied
to - given that it is freely offered to you for problems surrounding SP1?
Windows Vista Solution Center
http://support.microsoft.com/ph/11732#tab0
Specifically:
http://support.microsoft.com/oas/default.aspx?prid=11274&gprid=500921
Might I suggest that you check out and know the following pages well:
Windows Vista Service Pack 1 - Things to Know Before You Download:
http://technet.microsoft.com/en-us/windowsvista/bb968859.aspx
Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx
As those pages will make sure that the problem is not something already
solved in those pages and so you can tell the people you contact at
Microsoft using the link above that you have indeed checked those things
(I'd suggest printing those pages and going through each problem noted with
Vista SP1 and its installation and confirming it should not be a problem on
your system and checking that item off the list and then - if you go through
them all - using that list to explain to the Microsoft Tech Support what you
have tried and know is not your problem. It is better - for all parties
involved - if the one experiencing the issue understand it as well as
possible before calling. Shortens the troubleshooting time immensely as
well as the one experiencing the issue has more familiarity with the tasks
they may be asked to do after checking into it at their own pace of
learning.)
Then - after your problem is resolved or not, even during the resolution
(write things down) - I highly suggest you come back here and post your
entire situation and the end-solution for the benefit and reading of
everyone.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
.
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