Re: Vista Home Basic SP1 no luck



"Shenan Stanley" <newshelper@xxxxxxxxx> wrote in
news:uvHDqa8pIHA.2636@xxxxxxxxxxxxxxxxxxxx:

Han wrote:
All updates are installed, but SP1 won't. I spent hours and hours
on the phone with India, having the nice gentleman take control of
my machine, but no luck, even with cleaning the system in multiple
ways, necessitating reinstalling AV, antimalware etc programs.

His best suggestion was to somehow get an original Vista DVD, but
this is a cheap Acer (368-0-2633), and it came not with an install
DVD, but with backup/image/restore software on the HD. I did
generate all the backup DVDs, including a drivers and programs (or
something like that), and I have system backups/images.

Windows update does not remind me anymore to install SP1, but the
history does show multiple fails. Will it start to remind me to do
that sometime again, or not? Is MS at any time going to fix what
Acer might have "misdone", or am I SOOL, and will I have to
reinstall everything from scratch, or try XP?

I appreciate all the feedback here. However, my feeling is that I
have really been stupid to get a Vista machine. Mea culpa, though.

It's not that you were stupid to get a Vista machine - it's how you
went about it. You purchased a computer whose only method of
restoration was some sort of restoration image on the hard drive
itself. That has to be one of the worst practices *ever* by any
computer manufacturer. Don't get me wrong - in theory - it's great,
as you get an easy restoration process with minimal extra things to
lose. However - if that hard disk drive physically fails - you are
fubar.

Even you know it was not your choice in OSes - but your choice of
machine and recovery methods (ultimately) that has put you in the
current predicament... My favorite quote from you, "Is MS at any time
going to fix what Acer might have "misdone", or am I SOOL, and will I
have to reinstall everything from scratch, or try XP?" <-- given
that, I think you know your best course of action. Call Acer and
demand a true installation DVD set. Your argument can be whatever -
but one logical one is 'what happens if the hard disk drive dies after
the warranty expires? I cannot restore my system if the drive is dead
and that is the only method to restore...' <- beyond that - be
prepared to pay money to get what you want and correct the mistake you
made by not doing the proper/enough research to begin with and get
yourself and actual installable OEM copy of Windows Vista (not a
restorations DVD, not a recovery DVD - the actual installable
version.)

Learn from this mistake and teach others - never buy a computer
without the actual installation media. Recovery/Restoration
partitions/media is all but worthless. Easy, yes. Easy does not
always equal good and the money you save will seem far from worth it
when the need arises.

I agree with most of your reasoning, but it is incomplete.
If you use, and I did, the recomended ways of burning backup DVDs (easy
but time consuming, and I needed to replace the CDRW/DVDROM with a
DVDwriter) that is the way to resurrect the system (but I haven't tried -
too skittish).

In addition, I bought a new, bigger HD from drivesolutions.com, with
their Apricorn EZGig II imaging software, so when I really get fed up, I
can make an image of the current HD on the old one, and then play to my
heart's content to try to resurrect Vista. But you probably do know what
a pain it is to reinstall all your software.

Of course, one should have HD images between all software installations,
but who has the time and tracking system to keep track of all that?
--
Best regards
Han
email address is invalid
.



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