Re: installation of KB905866 failed, error 800B0100

If you cannot download/install KB905866 manually via
http://www.microsoft.com/downloads/details.aspx?FamilyId=AA029FDE-F341-44FC-8B85-0C6F3D3C2D69,
you'd be best off using the free Support options I've referenced in my
earlier replies. Use another machine to communicate with Support, if
necessary.

I have nothing more to add or suggest here. Good luck.

PS: VistaHeads forum software is converting my posted links to tinyURL links. Avoid this by accessing this newsgroup via the web-interface instead: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate

In your newsreader: news://msnews.microsoft.com/microsoft.public.windowsupdate
--
~PA Bear


zyloh89 wrote:
For the
time being (i.e., as a test), disable the McAfee firewall *and then*
enable
the Windows Firewall; leave it this way for now.

I've disabled the Mcafee firewall and use Windows Firewall, but update
still failed.

1. Uninstall Ad-Aware 2007 via Add/Remove Programs (at least for the
time
being), please.

2. Disable Spybot Tea Timer and leave it disabled for now; see
instruction
here: 'AumHa Forums • View topic - HOW TO disable Spybot Tea
Timer' (http://aumha.net/viewtopic.php?t=32409)

3. Reboot.

4. If installing KB905866 via Windows Update continues to fail with the
0x800B0100 error, temporarily disable McAfee VirusScan and try again. If
still no joy, see if you can download/install it manually:
'Download details: Update for Windows Mail Junk E-mail Filter [April
2008] (KB905866)' (http://tinyurl.com/4yz72x)
(Save the download to your desktop, then double-click on it to install)


After uninstalling ad-aware and disabled tea-timer, it still failed to
update. I disabled Mcafee, still failed. I tried to manually install it,
it shows "Some updates were not installed. The following updates were
not installed: Update for Windows (KB905866)"

5. Leaving the McAfee application temporarily disabled, does Windows
Update
offer you any other updates now?


It still offers the update KB908566, and Microsoft Silverlight, which
is optional and i didn't download/install.




'PA Bear [MS MVP Wrote:
;797143'][Repost: In order to assist you best, I need you to quote the
entire message
to which you're replying, please.]

You are correct: You should not have more than one (1) firewall
enabled.
However, the McAfee firewall may be causing some of your problems. For
the
time being (i.e., as a test), disable the McAfee firewall *and then*
enable
the Windows Firewall; leave it this way for now.

Yes, please do Steps #1 through #5 in my previous reply now.
--
~PA Bear

zyloh89 wrote:
I currently don't face any problems using internet explorer, I hardly
use it as I am using Firefox. I used IE to send the email to Microsoft
but didn't work.

I live in Malaysia.

I have McAfee Security Center, and the subscription is current. It came
installed in my laptop, so i think there is no upgrade done in this
mcafee application.

I thought it's advisable not to run 2 firewalls on one laptop, so my
Windows Firewall is turned off because there's one running on Mcafee.

Should I follow the steps you mentioned in the post above? I'm totally
bad at computer stuff. =(
<paste>
PA Bear [MS MVP] wrote:
I've tried again in a few minutes, but i still can't send the email
through.

Are you having any other problems using Internet Explorer?

The options provided were email or phone support, but i don't live in
the US, so i only can contact them through email.


In what country do you live, please?

I've manually downloaded the SP1 pack, but didn't dare to install in
case if anything happens. If it is safe to install, then i'll go ahead
with it.

I would not recommend installing Vista SP1 until and unless it's offered
by
Windows Update!

I have Mcafee running, ad-aware 2007 and spybot S&D's teatimer running.
I wanted to install a firewall program but haven't done so.

=> What McAfee application is installed (e.g., McAfee VirusScan; McAfee
Internet Security; McAfee Security Center)? Is your subscription
current?
When did you install it? Did you upgrade to this McAfee application
from
an
earlier McAfee application?

=> I will assume that the Windows Firewall is enabled. If it's not,
please
try to enable it and tell me if you were successful.


1. Uninstall Ad-Aware 2007 via Add/Remove Programs (at least for the
time
being), please.

2. Disable Spybot Tea Timer and leave it disabled for now; see
instruction
here: 'AumHa Forums &bull; View topic - HOW TO disable Spybot Tea
Timer' (http://aumha.net/viewtopic.php?t=32409)

3. Reboot.

4. If installing KB905866 via Windows Update continues to fail with the
0x800B0100 error, temporarily disable McAfee VirusScan and try again. If
still no joy, see if you can download/install it manually:
'Download details: Update for Windows Mail Junk E-mail Filter [April
2008] (KB905866)'
(http://www.microsoft.com/downloads/details.aspx?FamilyId=AA029FDE-F341-44FC-8B85-0C6F3D3C2D69)
(Save the download to your desktop, then double-click on it to install)

5. Leaving the McAfee application temporarily disabled, does Windows
Update
offer you any other updates now?

Caution: Do not do anything else online while McAfee VirusScan is
disabled!

zyloh89 wrote:
I've tried again in a few minutes, but i still can't send the email
through.
The options provided were email or phone support, but i don't live in
the US, so i only can contact them through email.

I've manually downloaded the SP1 pack, but didn't dare to install in
case if anything happens. If it is safe to install, then i'll go ahead
with it.

I have Mcafee running, ad-aware 2007 and spybot S&D's teatimer running.
I wanted to install a firewall program but haven't done so.

'PA Bear [MS MVP Wrote:
[To keep track of things, it helps immensely if you include all
of previous
message(s) in your replies to the newsgroup. Thank you.]

...i couldn't contact Microsoft Help
and Support through email, it says "An unknown application error
occurred. Please try again in a few minutes."

Did you try again in a few minutes? Is Individual Chat Support one of
your options?

Are you able to download/install KB905866 manually using the
appropriate
link in 'Description of the definition updates for Windows Mail'
('Description of the definition updates for Windows Mail'
(http://support.microsoft.com/kb/905866?))

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)?
--
~PA Bear

zyloh89 wrote:
I've downloaded and install the System Update Readiness Tool and ran
auto update to install KB905866, but it still failed.
Is it a must to install it manually? i couldn't contact Microsoft
Help
and Support through email, it says "An unknown application error
occurred. Please try again in a few minutes." :confused:
<paste>
PA Bear [MS MVP] wrote:
'Description of the System Update Readiness Tool for Windows
Vista'
('Description of the System Update Readiness Tool for Windows
Vista' (http://support.microsoft.com/kb/947821))

<QP>
The following table lists error messages that you might receive when
you
try
to install a software update. These errors might be caused by a
system
irregularity that the System Update Readiness Tool might be able to
resolve.
However, the tool might be unable to fix all instances in which these
errors
occur.

0x800B0100 - TRUST_E_NOSIGNATURE - No signature was present in the
subject.
</QP>
===========================
Unlimited installation and compatibility support for Vista SP1 is
available
at no charge through 18 Mar-09
• US:
'Help and Support' ('Help and Support' (http://tinyurl.com/ynrthu))
• CA:
'Help and Support' ('Help and Support' (http://tinyurl.com/495pc9))
• UK:
'Help and Support' ('Help and Support' (http://tinyurl.com/54ffh8))
• AU:
'Help and Support' ('Help and Support' (http://tinyurl.com/3ehvcj))
• Other: 'Please Verify your Location'
('Please Verify your Location'
(http://support.microsoft.com/oas/default.aspx)) | select Windows
Vista | select Windows Vista Service Pack 1

'How to obtain the latest Windows Vista service pack'
('How to obtain the latest Windows Vista service pack'
(http://support.microsoft.com/kb/935791))

Windows Vista SP1 FAQ:
'The Windows Experience Blog : Windows Vista SP1 FAQ'
('The Windows Experience Blog : Windows Vista SP1 FAQ'
(http://tinyurl.com/49rlhz))

'Windows Vista Service Pack 1 - Things to Know Before You
Download'
('Windows Vista Service Pack 1 - Things to Know Before You
Download'
(http://technet.microsoft.com/en-us/windowsvista/bb968859.aspx))

Windows Vista Help: Learn how to install Windows Vista Service Pack 1
(SP1):
http://tinyurl.com/2rvqk5

zyloh89 wrote:
Windows update kept prompting me to install update KB905866 [April
2008], but always failed and it shows error 800B0100.

My laptop is running Windows Vista Home Premium.

Hope someone is able to help out. Thanks!
</paste>

.

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