Re: Installation Failure 0x80092002

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I completely uninstalled KAV7, re-ran Dial-a-fix, Flush Software
Distribution (delete ALL files) and am still getting Installation Failure
0x80092002 on all critical updates. The Killbits update took quite some
minutes at the installation phase before it failed. The others failed much
sooner into the commencement of the installation phase.

I raised a support incident request on 16 or 17 April but so far there have
been more suggestions received via windowsupdate group.

I have not made any changes to my PC in months, no repair installations etc.
The April updates are the first time I experienced any problem with
updating.

Thanks
XP Pro, SP2, IE6
Kav7, Spybot SD

"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:%23Q$SC6moIHA.3900@xxxxxxxxxxxxxxxxxxxxxxx
Do you know what Error Code Installation Failure 0x80092002 means?

0x80092002
CRYPT_E_BAD_ENCODE
An error occurred during the encode or decode

I'd hazard to guess that some security application or setting is causing
the problem.

If you're KAV7 includes a firewall, trying disabling it, too, *and then*
enabling the Windows Firewall. Otherwise, I'd recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is
related to a Security Update and cite the update's KB number (e.g.,
KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available
through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

"Alt Beer" <example@xxxxxxxxxxx> wrote in message
news:eGgx39loIHA.2256@xxxxxxxxxxxxxxxxxxxxxxx
Disabled Tea Timer, ran ResetTeaTimer.bat, ran Dial-a-fix Flush Software
Distribution (delete ALL files) Paused protection on KAV7 still
Installation Failure 0x80092002 on all six updates.

I tried selecting an update for Outlook junk mail filter (even though I
don't
use Outlook and had the offered update hidden) The update downloaded ok
without error. I ghosted my HD to a spare HD and selected the IE7
upgrade
(I was using IE6). It downloaded and installed fine. The high priority
updates with IE7 still had Installation Failure same as with IE6. Some
update types are working others are not.

Do you know what Error Code Installation Failure 0x80092002 means?
Searched for it on MS and nothing found.

Don't know what else to try. My PC seems to be working fine apart from
not
being able to install high priority updates.

"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:OOWwL0joIHA.2256@xxxxxxxxxxxxxxxxxxxxxxx
If you disable Spybot Tea Timer (see
http://aumha.net/viewtopic.php?t=32409) and/or KAV7, do the updates
install?
--
Alt Beer wrote:
Yes I have renamed the Software Distribution folder.
Still get Installation Failure 0x80092002.

I have also tried running Dial-a-fix and still get Installation Failure
0x80092002 on the following updates:

(KB947864)
(KB941693)
(KB948590)
(KB944338)
(KB945553)
(KB948881)

Anything else to try or do I wait for new update releases?

I have already tried:
sfc /scannow to check system files
re-installed Auto Update as described in KB943144 (method 1 and 2)

"TaurArian" <taurarianREMOVECAPS@xxxxxxxxx> wrote in message
news:%2341NrYSoIHA.1772@xxxxxxxxxxxxxxxxxxxxxxx
Did you try renaming the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this
folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

You'll lose the history but not important.

"Alt Beer" <example@xxxxxxxxxxx> wrote in message
news:OQFhTNMoIHA.3892@xxxxxxxxxxxxxxxxxxxxxxx
I followed http://support.microsoft.com/kb/943144 The WGA update
downloaded and installed ok but other updates are still getting
Installation Failure Error Code: 0x80092002

Can anyone advise me on this error code?

"Alt Beer" <example@xxxxxxxxxxx> wrote in message
news:uyh$unKoIHA.2208@xxxxxxxxxxxxxxxxxxxxxxx
To add I should say using IE6 and that I have not done any repair
install or
other system work prior to or since the update problem other than as
below... Thanks


"Alt Beer" <example@xxxxxxxxxxx> wrote in message
news:%23fGKeiKoIHA.5364@xxxxxxxxxxxxxxxxxxxxxxx
XP Pro XP2 Autoupdate set to notify but don't download or install.

All updates working fine until April 8 2008. But updates from
April
8
2008
all have Installation Failure Error Code: 0x80092002

(KB947864)
(KB941693)
(KB948590)
(KB944338)
(KB945553)
(KB948881)

I ran sfc /scannow to check system files

To re-install autoupdate I ran rundll32.exe
setupapi,InstallHinfSection
DefaultInstall 132 %systemroot%\inf\au.inf

But I still get Installation Failure Error Code: 0x80092002.

I also tried booting into Safe Mode.

Does anyone have any ideas?

Kaspersky 7.0.1.321
Spybot SD




.

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