Re: KB938371 Appears To Block Updates

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista
http://support.microsoft.com/kb/949358

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• Other: http://support.microsoft.com/oas/default.aspx | select Windows Vista | select Windows Vista Service Pack 1

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

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For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates.
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~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
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jcaudle wrote:
I have Vista home premium sp1 installed. Also have KB938371 installed
successfully on 4/9/2008. Since then the only updates that install are
Defender definitions. All security updates will not install regardless of
how many times I try. Suggestions as to allow these updates to install
would be greatly appreciated. The updates that refuse to install are
KB947864, KB941693, & KB948590.

.

Relevant Pages

  • Re: KB938371 Appears To Block Updates
    ... And how would you grade the free support you got in this newsgroup, ... I know it seems strange that I have Vista Home Premium with SP1 ... instead of clean install which would have wiped out the hard drive and ... For some reason it is not on the list of installed updates. ...
    (microsoft.public.windowsupdate)
  • Re: KB938371 Appears To Block Updates
    ... I talked with HP support. ... I noteiced that Best Buy had Vista along with SP1 on sale for $99. ... some reason it is not on the list of installed updates. ... Do NOT install Vista SP1 unless it's offered by Windows Update! ...
    (microsoft.public.windowsupdate)
  • Re: KB938371 Appears To Block Updates
    ... I'm afraid your best bet would be to continue with the free Vista SP1 support optionavailable to you. ... some reason it is not on the list of installed updates. ... updates offered by Windows Update. ... Do NOT install Vista SP1 unless it's offered by Windows Update! ...
    (microsoft.public.windowsupdate)
  • Re: Windows could not search for for new updates 0x80070081
    ... Re-open the Support Incident and ask for a Level 2 technician or supervisor. ... Please note that a Repair Install will NOT fix this! ... related to installing Security Updates. ...
    (microsoft.public.windowsupdate)
  • Re: KB938371 Appears To Block Updates
    ... I encourage you to continue your attempts to resolve this problem via MS Support or use the HP Recovery disks: I have a feeling you won't be able to install any future critical security updates if you don't, in which case your security's out the window. ... updates offered by Windows Update. ...
    (microsoft.public.windowsupdate)