Re: Install failure - Windows Malicious Removal Tool

Tech-Archive recommends: Fix windows errors by optimizing your registry

V wrote:

I downloaded Service Pack 2. (I use XP). I got an installation failure message.
Error Code: 0x80244019 which says: Windows Malicious Software Removal Tool - December 2007 (KB890830). I disconnected my antivirus software and downloaded again. No improvement. I decided to continue to download other software (it was either an upgrade to media player 11 or internet explorer 6) so I can download Netflix DVDs. The message said my account wasn't validated or something like that. I'm not a computer geek and need help!

Do you mean the *Operating System* was not Validated ?
If the answer is yes, then go here:
http://www.microsoft.com/genuine/diag

0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
Http status 407 - proxy authentication required

The above error message indicates that some 'thing' is blocking access to the update servers. Antivirus software sometimes runs a proxy server to check incoming emails.

You stated:

I disconnected my antivirus software

What is the installed antivirus software and which Version is it ?
It 'sounds' as if the installed AV was *not* completely disabled.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

.

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