Re: Infinite Loop during Windows Update Scan?

Ignore the title/topic and follow the Resolution Method 1 (preferably) or Method 2 in this KB article: http://support.microsoft.com/kb/923100

Before you begin, write down the .NET Framework versions that are currently installed. If you're running WinXP, you /must/ have at least .NET Framework v1.1 installed when you're finished.

How to determine which versions of the .NET Framework are installed and whether service packs have been applied:
http://support.microsoft.com/kb/318785

If still no joy...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
--
~PA Bear


Silverfox1 wrote:
I installed SP2 over three years ago. I did not do a re-install last Aug.07.
The only thing I remember doing is uninstalling net.2.0 & then re-installing
it back in the pc in order to get some new MS KB security patches that
became available and MS suggested that the user needed to un-install
net.2.0 & re-install in order to get the KB`s to install correctly. I did
that and they worked. A few weeks later the infinite loop commenced and has
never been resolved.

I have tried disabling the AVG virus app and I am ONLY running the SP2
firewall. I have also checked on numerous items in the IE tools internet
options to make sure everything is O.K. and it appears to be.

Still the same infinite loop.

"PA Bear [MS MVP]" wrote:

Did you reinstall or upgrade WinXP SP2 in Aug-07?
===============================
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Silverfox1 wrote:
This has occurred at least 3 or 4 times over the last several years and I
can`t remember what I did to fix it ! Has MS or anyone ever found a SIMPLE
fix to correct this problem. I havent been able to install any new updates
since Aug.2007 since all the scan does is run & run and nothing ever comes
up.

I already tried registering around 8 .dll`s and they all succeeded but
still
no fix !

Windows XP Home Edition SP2
Using just the built-in SP2 firewall and the Free 7.5 AVG Virus app.

Regards & Thanks for any replys.

.

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