Re: error message 80073712 during windows update
- From: Truman <Truman@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 24 Mar 2008 21:24:01 -0700
Vista SP1 is not installed in my computer.
Actually I cannot go through all the troubleshooting steps:
1. I use computer at home
2. Microsoft Windows Vista, 32-bit version
3. Clicked "Download button"
4. Opened the file but it shows: Update not applicable to your system
(Although I am sure I am using Vista 32-bit version, I have also tried both
32 and 64-bit)
5. I clicked next anyway
6. I do not use the Calendar feature in Outlook
7. It says "finished"
I am living in Sydney (UTC+10), now still in daylight saving (UTC+11). The
machine currently shows the correct date and time. The "Automatically adjust
for Daylight Savings Time" is enabled. It just says "Daylight Saving would be
ended on 30th March 2008", which is wrong.
Thanks for your help so far and I hope the problem could be solved soon.
"PA Bear [MS MVP]" wrote:
Is Vista SP1 installed? (Just asking for now: Don't take it as a suggestion.
or recommendation to install it, please.)
...I have also downloaded an update pack from your troubleshooting
steps but it says update not applicable to my system.
What "update pack"? Did you go through all of the troubleshooting steps
using the appropriate interactive interface at
http://support.microsoft.com/gp/cp_dst?
In what time zone do you live? Is the Vista machine currently displaying
the correct date and time? Is the "Automatically adjust for Daylight
Savings Time" option enabled?
--
~PA Bear
Truman wrote:
I am using Windows Vista. I have checked my updated list but cannot find
KB942763. I have also downloaded an update pack from your troubleshooting
steps but it says update not applicable to my system.
"PA Bear [MS MVP]" wrote:
...the computer will automatically cancel the
daylight saving 1 week earlier than the new date, which would lead to a
serious time problem.
Windows version of the machine in question?
Are you absolutely certain KB942763 applies to the Windows version or
hasn't already been installed?
Try the toubleshooting steps here:
Daylight Saving Time Help and Support Center:
http://support.microsoft.com/gp/cp_dst
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Truman wrote:
I have tried to update KB942763 which is about the new daylight saving
rule
for many times but it shows an error message 80073712. I can't find the
file
pending.xml under C:\Windows\winsxs\ even I have shown all hidden files
and
operating files.
Besides, I have installed the new version of Windows Update Agent as
well.
However I still cannot install the update.
This update is very important as the computer will automatically cancel
the
daylight saving 1 week earlier than the new date, which would lead to a
serious time problem. I can update all other updates successfully just
except this. Please let me update it or give me another update for
Australian daylight saving. Thanks
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