Re: IE7 cumulative updates, KB944533
- From: markjoy <markjoy@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 16 Mar 2008 00:07:00 -0700
Hmm. Hadn't thought it was related, hence the new thread. Should I stop
posting in this thread?
Mark.
"PA Bear [MS MVP]" wrote:
markjoy wrote:.
=====================================Thank you very much for your diligence and willingness to make sure this
If KB944533 is listed in Add/Remove Programs and it's still being
offered,
follow this edited version of the instructions I posted earlier in the
thread:
1. Stop the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)
2. Delete the contents of the Download folder:
Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.
3. Disable your anti-virus application, any real-time protection provided
by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), [uninstall Comodo
v2.4] AND enable the Windows Firewall.
NB: You're "working without a net" now: Don't to ANYTHING else online
(e.g., browsing; reading email; chatting) except #4 below until your
anti-virus
application has been re-enabled!
4. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
via Add/Remove Programs (make sure Show Updates box is checked at top
right)
and reboot.
5. Redo everything in #3 above.
6. Go to http://windowsupdate.microsoft.com and install any Critical
Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.
7. Reboot > Make sure everything in #1 above is enabled again; disable
the
Windows Firewall and reinstall your preferred third-party firewall.
8. Start the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
=============================================
If still no joy, open a free support incident online or by telephone.
Repost:
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY
in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates. When you call, clearly state that your problem is
related
to a Security Update and cite the update's KB number (e.g., KB944533).
***NB: As your problem relates to a Cumulative Security Update for IE,
call
the above number and ask to be transferred to the Consumer IE7 queue
(which
is 47830).***
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
is put right.
I followed the procedure above. Only issues were that after stopping the
update service, it restarted itself following reboot. (Workaround: stop it
again, the yellow shield vanished, only to reappear after windows update
was
loaded. Suggestion: temporarily set the service to "disabled" after
stopping, reverse at end of procedure.)
After uninstalling Comodo firewall, a reboot was commanded. I allowed the
reboot prior to activating the windows firewall. (Workaround: removed the
internet cable during reboot and plugged it in again after the firewall
was
turned on.)
I also installed the root certificates, as you suggested, and another
optional update to do with MSXML.
So far so good. Thanks again.
YW & thanks for your feedback. Now it looks like we're dealing with
another, possibly related, issue on the same machine:
http://groups.google.com/group/microsoft.public.security.homeusers/browse_frm/thread/9a1e03139d48af53
--
~PA Bear
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