RE: Windows update fails to install updates for 5 days now - FIX

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Why has Microsoft not addressed this problem; how long has it had this
problem? has it anything to do with Beta?
--
ALC


"Computer_User" wrote:

http://support.microsoft.com/default.aspx/kb/927891

"justadi@xxxxxxxxx" wrote:

I've done a million things suggested online, I manually downloaded the
updates I could find and installed them. Windows update - neither
automatic nor manual (website) keeps failing to install any new
updates - here are the last lines in my windowspdate.log file, any
help will be appreciated it's driving me nuts.

The only error I can read in there is FATAL: Error: 0x80070005.
Couldn't find anything legible to me online that I could use...

(Dell Latitude X1 Laptop with Windows XP Pro SP2)

-----

2007-05-12 01:54:01 5812 1718 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2007-05-12 01:54:01 5812 1718 Misc = Process: C:\Program Files
\Windows Defender\MpCmdRun.exe
2007-05-12 01:54:01 5812 1718 Misc = Module: C:\WINDOWS
\system32\wuapi.dll
2007-05-12 01:54:01 5812 1718 COMAPI -------------
2007-05-12 01:54:01 5812 1718 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2007-05-12 01:54:01 5812 1718 COMAPI ---------
2007-05-12 01:54:01 5812 1718 COMAPI - Online = Yes; Ignore download
priority = No
2007-05-12 01:54:01 5812 1718 COMAPI - Criteria = "(IsInstalled = 0
and IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-
be4ceacd61cd') or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs
contains '8c3fcc84-7410-4a95-8b89-a166a0190486')"
2007-05-12 01:54:01 5812 1718 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2007-05-12 01:54:03 5812 1718 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2007-05-12 01:54:03 1692 cd0 Agent *************
2007-05-12 01:54:03 1692 cd0 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2007-05-12 01:54:03 1692 cd0 Agent *********
2007-05-12 01:54:19 1692 cd0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-05-12 01:54:19 1692 cd0 PT + ServiceId = {9482F4B4-E343-43B6-
B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2007-05-12 01:54:46 1692 cd0 PT +++++++++++ PT: Synchronizing
extended update info +++++++++++
2007-05-12 01:54:46 1692 cd0 PT + ServiceId = {9482F4B4-E343-43B6-
B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2007-05-12 01:54:48 1692 cd0 Agent Update {47BD91EB-68D0-40D3-9B5B-
BF080F476592}.100 is pruned out due to potential supersedence
2007-05-12 01:54:48 1692 cd0 Agent * Added update {2A43AF70-
F75E-4130-81B2-0722055F816B}.100 to search result
2007-05-12 01:54:48 1692 cd0 Agent * Found 1 updates and 13
categories in search
2007-05-12 01:54:48 1692 cd0 Agent *********
2007-05-12 01:54:48 1692 cd0 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2007-05-12 01:54:48 1692 cd0 Agent *************
2007-05-12 01:54:48 5812 1c4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2007-05-12 01:54:48 5812 1c4 COMAPI - Updates found = 1
2007-05-12 01:54:48 5812 1c4 COMAPI ---------
2007-05-12 01:54:48 5812 1c4 COMAPI -- END -- COMAPI: Search
[ClientId = Windows Defender]
2007-05-12 01:54:48 5812 1c4 COMAPI -------------
2007-05-12 01:54:49 5812 15b0 COMAPI -------------
2007-05-12 01:54:49 5812 15b0 COMAPI -- START -- COMAPI: Download
[ClientId = Windows Defender]
2007-05-12 01:54:49 5812 15b0 COMAPI ---------
2007-05-12 01:54:49 5812 15b0 COMAPI - Forced: No; Download
priority: 3
2007-05-12 01:54:49 5812 15b0 COMAPI - Updates in request: 1
2007-05-12 01:54:49 5812 15b0 COMAPI - ServiceID = {9482F4B4-
E343-43B6-B170-9A65BC822C77}
2007-05-12 01:54:49 5812 15b0 COMAPI <<-- SUBMITTED -- COMAPI:
Download [ClientId = Windows Defender]
2007-05-12 01:54:49 1692 cd0 DnldMgr *************
2007-05-12 01:54:49 1692 cd0 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = Windows Defender]
2007-05-12 01:54:49 1692 cd0 DnldMgr *********
2007-05-12 01:54:49 1692 cd0 DnldMgr * Priority = 3, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-05-12 01:54:49 1692 cd0 DnldMgr * Updates to download = 1
2007-05-12 01:54:49 1692 cd0 Agent * Title = Definition Update for
Windows Defender - KB915597 (Definition 1.18.2540.1)
2007-05-12 01:54:49 1692 cd0 Agent * UpdateId = {2A43AF70-
F75E-4130-81B2-0722055F816B}.100
2007-05-12 01:54:49 1692 cd0 Agent * Bundles 1 updates:
2007-05-12 01:54:49 1692 cd0 Agent *
{70A5F6FB-8E15-4E62-9CF1-93A6EEE80585}.100
2007-05-12 01:54:49 5824 9e4 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2007-05-12 01:54:49 5824 9e4 Misc = Process: C:\WINDOWS
\system32\wuauclt.exe
2007-05-12 01:54:49 5824 9e4 Misc = Module: C:\WINDOWS
\system32\wuaueng.dll
2007-05-12 01:54:49 5824 9e4 DtaStor Update service properties:
service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-05-12 01:54:49 5824 9e4 DtaStor WARNING: Update Service: Failed
to update backup store
2007-05-12 01:54:49 1692 cd0 DnldMgr *********** DnldMgr: New
download job [UpdateId = {70A5F6FB-8E15-4E62-9CF1-93A6EEE80585}.100]
***********
2007-05-12 01:54:49 1692 cd0 DnldMgr * All files for update were
already downloaded and are valid.
2007-05-12 01:54:49 5824 9e4 DtaStor Update service properties:
service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-05-12 01:54:49 5824 9e4 DtaStor WARNING: Update Service: Failed
to update backup store
2007-05-12 01:54:49 1692 cd0 Agent *********
2007-05-12 01:54:49 1692 cd0 Agent ** END ** Agent: Downloading
updates [CallerId = Windows Defender]
2007-05-12 01:54:49 1692 cd0 Agent *************
2007-05-12 01:54:49 5812 1c4 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = Windows Defender]
2007-05-12 01:54:49 5812 1c4 COMAPI - Download call complete
(succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted =
0)
2007-05-12 01:54:49 5812 1c4 COMAPI ---------
2007-05-12 01:54:49 5812 1c4 COMAPI -- END -- COMAPI: Download
[ClientId = Windows Defender]
2007-05-12 01:54:49 5812 1c4 COMAPI -------------
2007-05-12 01:54:49 5812 d8c COMAPI -------------
2007-05-12 01:54:49 5812 d8c COMAPI -- START -- COMAPI: Install
[ClientId = Windows Defender]
2007-05-12 01:54:49 5812 d8c COMAPI ---------
2007-05-12 01:54:49 5812 d8c COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: Yes
2007-05-12 01:54:49 5812 d8c COMAPI - Updates in request: 1
2007-05-12 01:54:49 5812 d8c COMAPI - ServiceID = {9482F4B4-
E343-43B6-B170-9A65BC822C77}
2007-05-12 01:54:49 5812 d8c COMAPI - Updates to install = 1
2007-05-12 01:54:49 5812 d8c COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = Windows Defender]
2007-05-12 01:54:49 1692 cd0 Agent *************
2007-05-12 01:54:49 1692 cd0 Agent ** START ** Agent: Installing
updates [CallerId = Windows Defender]
2007-05-12 01:54:49 1692 cd0 Agent *********
2007-05-12 01:54:49 1692 cd0 Agent * Updates to install = 1
2007-05-12 01:54:49 1692 cd0 Agent * Title = <NULL>
2007-05-12 01:54:49 1692 cd0 Agent * UpdateId = {2A43AF70-
F75E-4130-81B2-0722055F816B}.100
2007-05-12 01:54:49 1692 cd0 Agent * Bundles 1 updates:
2007-05-12 01:54:49 1692 cd0 Agent *
{70A5F6FB-8E15-4E62-9CF1-93A6EEE80585}.100
2007-05-12 01:54:53 1692 734 Report REPORT EVENT: {1E47E884-F6AE-4559-
AED8-B702B91FC19D} 2007-05-12 01:54:48-0400 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0 Windows Defender Success
Software Synchronization Agent has finished detecting items.
2007-05-12 01:55:06 4984 17c4 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2007-05-12 01:55:06 4984 17c4 Misc = Process: C:\WINDOWS
\system32\wuauclt.exe
2007-05-12 01:55:06 4984 17c4 AUClnt FATAL: Error: 0x80070005. wuauclt
handler: failed to spawn COM server
2007-05-12 01:55:06 1692 cd0 Handler FATAL: 0x80070005: ERROR: Remote
update handler container process created (PID: 4984), but exited
before signaling event
2007-05-12 01:55:06 1692 cd0 Agent * WARNING: Exit code = 0x80070005
2007-05-12 01:55:06 1692 cd0 Agent *********
2007-05-12 01:55:06 1692 cd0 Agent ** END ** Agent: Installing
updates [CallerId = Windows Defender]
2007-05-12 01:55:06 1692 cd0 Agent *************
2007-05-12 01:55:06 1692 cd0 Agent WARNING: WU client failed
installing updates with error 0x80070005
2007-05-12 01:55:06 5812 398 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = Windows Defender]
2007-05-12 01:55:06 5812 398 COMAPI - Install call failed
2007-05-12 01:55:06 5812 398 COMAPI - Reboot required = No
2007-05-12 01:55:06 5812 398 COMAPI - WARNING: Exit code =
0x80240FFF; Call error code = 0x80070005
2007-05-12 01:55:06 5812 12f0 COMAPI WARNING: Operation failed due to
earlier error, hr=80070005
2007-05-12 01:55:06 5812 12f0 COMAPI FATAL: Unable to complete
asynchronous installation. (hr=80070005)
2007-05-12 01:55:06 5812 398 COMAPI ---------
2007-05-12 01:55:06 5812 398 COMAPI -- END -- COMAPI: Install
[ClientId = Windows Defender]
2007-05-12 01:55:06 5812 398 COMAPI -------------
2007-05-12 03:00:10 1692 b4c AU Forced install timer expired for
scheduled install
2007-05-12 03:00:10 1692 b4c AU #############
2007-05-12 03:00:10 1692 b4c AU ## START ## AU: Install updates
2007-05-12 03:00:10 1692 b4c AU #########
2007-05-12 03:00:10 1692 b4c AU # Initiating scheduled install
2007-05-12 03:00:10 1692 b4c AU # Approved updates = 1
2007-05-12 03:00:10 1692 b4c AU <<## SUBMITTED ## AU: Install
updates / installing updates [CallId = {57592F09-B6AC-47C1-8476-
D16AF8F50BEF}]
2007-05-12 03:00:10 5156 1430 AUClnt AU client got new directive =
'Shutdown', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return
= 0x00000000
2007-05-12 03:00:10 1692 5ec Agent *************
2007-05-12 03:00:10 1692 5ec Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2007-05-12 03:00:10 1692 5ec Agent *********
2007-05-12 03:00:10 1692 5ec Agent * Updates to install = 1
2007-05-12 03:00:10 1692 5ec Agent * Title = <NULL>
2007-05-12 03:00:10 1692 5ec Agent * UpdateId =
{C13744FF-1940-4C63-AEA5-6ADE5383E98E}.105
2007-05-12 03:00:10 1692 5ec Agent * Bundles 1 updates:
2007-05-12 03:00:10 1692 5ec Agent * {D514A4C7-F839-4316-
B0DC-4E32E0B3DC22}.105
2007-05-12 03:00:36 3068 1248 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2007-05-12 03:00:36 3068 1248 Misc = Process: C:\WINDOWS
\system32\wuauclt.exe
2007-05-12 03:00:36 3068 1248 AUClnt FATAL: Error: 0x80070005. wuauclt
handler: failed to spawn COM server
2007-05-12 03:00:36 1692 5ec Handler FATAL: 0x80070005: ERROR: Remote
update handler container process created (PID: 3068), but exited
before signaling event
2007-05-12 03:00:36 1692 5ec Agent * WARNING: Exit code = 0x80070005
2007-05-12 03:00:36 1692 5ec Agent *********
2007-05-12 03:00:36 1692 5ec Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2007-05-12 03:00:36 1692 5ec Agent *************
2007-05-12 03:00:36 1692 5ec Agent WARNING: WU client failed
installing updates with error 0x80070005
2007-05-12 03:00:36 1692 5ec AU >>## RESUMED ## AU: Installing
update [UpdateId = {C13744FF-1940-4C63-AEA5-6ADE5383E98E}]
2007-05-12 03:00:36 1692 5ec AU # WARNING: Install skipped
2007-05-12 03:00:36 1692 5ec AU # WARNING: Install call failed,
reboot required = No, error = 0x80070005
2007-05-12 03:00:36 1692 5ec AU #########
2007-05-12 03:00:36 1692 5ec AU ## END ## AU: Installing updates
[CallId = {57592F09-B6AC-47C1-8476-D16AF8F50BEF}]
2007-05-12 03:00:36 1692 5ec AU #############
2007-05-12 03:00:36 1692 b4c AU #############
2007-05-12 03:00:36 1692 b4c AU ## START ## AU: Search for updates
2007-05-12 03:00:36 1692 b4c AU #########
2007-05-12 03:00:36 1692 b4c AU <<## SUBMITTED ## AU: Search for
updates [CallId = {98CFF2C0-03F7-482B-8456-328118DD60F0}]
2007-05-12 03:00:36 1692 5ec Agent *************
2007-05-12 03:00:36 1692 5ec Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-05-12 03:00:36 1692 5ec Agent *********
2007-05-12 03:00:52 1692 5ec Agent * Added update
{C13744FF-1940-4C63-AEA5-6ADE5383E98E}.105 to search result
2007-05-12 03:00:52 1692 5ec Agent Update {47BD91EB-68D0-40D3-9B5B-
BF080F476592}.100 is pruned out due to potential supersedence
2007-05-12 03:00:52 1692 5ec Agent * Added update {2A43AF70-
F75E-4130-81B2-0722055F816B}.100 to search result
2007-05-12 03:00:52 1692 5ec Agent * Found 2 updates and 13
categories in search
2007-05-12 03:00:52 1692 5ec Agent *********
2007-05-12 03:00:52 1692 5ec Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-05-12 03:00:52 1692 5ec Agent *************
2007-05-12 03:00:52 1692 5ec AU >>## RESUMED ## AU: Search for
updates [CallId = {98CFF2C0-03F7-482B-8456-328118DD60F0}]
2007-05-12 03:00:52 1692 5ec AU # 2 updates detected
2007-05-12 03:00:52 1692 5ec AU WARNING: AU ignoring update during
offline scan:
2007-05-12 03:00:52 1692 5ec AU #########
2007-05-12 03:00:52 1692 5ec AU ## END ## AU: Search for updates
[CallId = {98CFF2C0-03F7-482B-8456-328118DD60F0}]
2007-05-12 03:00:52 1692 5ec AU #############
2007-05-12 03:00:52 1692 5ec AU #############
2007-05-12 03:00:52 1692 5ec AU ## START ## AU: Download updates
2007-05-12 03:00:52 1692 5ec AU #########
2007-05-12 03:00:52 1692 5ec AU # Approved updates = 1
2007-05-12 03:00:52 1692 5ec AU AU initiated download, updateId =
{C13744FF-1940-4C63-AEA5-6ADE5383E98E}.105, callId =
{25AA14CC-483A-4D4C-A3F5-4392C1EC6B1B}
2007-05-12 03:00:52 1692 5ec AU AU setting pending client directive to
'Download Progress'
2007-05-12 03:00:52 1692 5ec AU # Pending download calls = 1
2007-05-12 03:00:52 1692 5ec AU <<## SUBMITTED ## AU: Download updates
2007-05-12 03:00:52 1692 6ac DnldMgr *************
2007-05-12 03:00:52 1692 6ac DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2007-05-12 03:00:52 1692 6ac DnldMgr *********
2007-05-12 03:00:52 1692 6ac DnldMgr * Priority = 2, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-05-12 03:00:52 1692 6ac DnldMgr * Updates to download = 1
2007-05-12 03:00:52 1692 6ac Agent * Title = Update for Windows XP
(KB934238)
2007-05-12 03:00:52 1692 6ac Agent * UpdateId =
{C13744FF-1940-4C63-AEA5-6ADE5383E98E}.105
2007-05-12 03:00:52 1692 6ac Agent * Bundles 1 updates:
2007-05-12 03:00:52 1692 6ac Agent * {D514A4C7-F839-4316-
B0DC-4E32E0B3DC22}.105
2007-05-12 03:00:53 1692 6ac DnldMgr *********** DnldMgr: Downloading
regulation Odf ***********
2007-05-12 03:00:53 1692 6ac DnldMgr * ServiceId = {9482F4B4-
E343-43B6-B170-9A65BC822C77}
2007-05-12 03:00:53 1692 6ac DnldMgr * URL = http://rs.update.microsoft.com/odf/v6odf.xml
2007-05-12 03:01:06 1692 6ac DnldMgr * Odf parameters...
2007-05-12 03:01:06 1692 6ac DnldMgr * Refresh interval: 1
2007-05-12 03:01:06 1692 6ac DnldMgr * Accept rate high: 10000
2007-05-12 03:01:06 1692 6ac DnldMgr * Accept rate normal: 10000
2007-05-12 03:01:06 1692 6ac DnldMgr * Accept rate low: 10000
2007-05-12 03:01:06 4904 988 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2007-05-12 03:01:06 4904 988 Misc = Process: C:\WINDOWS
\system32\wuauclt.exe
2007-05-12 03:01:06 4904 988 Misc = Module: C:\WINDOWS
\system32\wuaueng.dll
.

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