RE: Failed updates on Win XP
- From: jehale <jehale@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 2 Mar 2008 05:55:01 -0800
I am unable to run "net stop wuauserv". I get an "access denied" message.
This happens in safe mode, in the administrator account, and in a new account
with administrator privledges that I created. I am unable to run the updater
install with the "/wuforce" parameter either, with error message "Windows
update Agent Installer failed with the following error number 0x80070005"
This occurred after a repair reinstallation of XP sp2.
"Calven" wrote:
.
This error is most likely caused by one of the following conditions:
1. The Windows Update Temporary folder is corrupted.
2. Windows Update Agent 3.0 is not installed properly.
We can perform the following steps to troubleshoot this issue. After trying
each suggestion, please go to the Windows Update site to check the result.
Thanks for your cooperation.
NOTE: Some third party programs can also affect the Windows Update service.
If you are running any third party applications such as Spyblocker, Internet
or web accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.
Suggestion 1: Clean up Windows Update temporary folder
===========================================
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.
Net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the open folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.
Net start WuAuServ
Suggestion 2: Reinstall Windows Update Agent 3.0
======================================
1. Visit the following link and download Windows Update Agent 3.0 to the C:\
(Choose Save, click My Computer on left panel, Click C:\, Click Open and
Click Save)
http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x86.exe
2. Click Start, Click Run and copy the following command to the panel:
C:\WindowsUpdateAgent30-x86.exe /wuforce
Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
"/wuforce".
I am looking forward to hearing from you.
Best Regards,
Calven
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