Re: KB923694 still keeps installing

Matty wrote:
<snip>
Well, you're not out of the woods yet, I'm afraid. (Don't worry about
KB929300 or KB915597 for now.)

From your post's headers: Microsoft Outlook Express 6.00.2900.3028. If
KB941202 had installed properly, your headers would read Microsoft Outlook
Express 6.00.2900.3138.

1. Close OE.

2. Uninstall "Security Update for Windows XP (KB941202)" via Add/Remove
Programs and reboot if prompted to do so.

3. Uninstall "Security Update for Windows XP (KB929123)" via Add/Remove
Programs, if listed, and reboot if prompted to do so.

4. Uninstall "Security Update for Windows XP (KB923694)" via Add/Remove
Programs, if listed, and reboot if prompted to do so.

5. Post a reply to this thread using OE, saying simply "I have uninstalled
each of the 3 updates that I found listed in Add/Remove Programs."

6. Reboot into Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)

7. Double-click on the desktop file "WindowsXP-KB941202-x86-ENU.exe" to
install the update.

8. Reboot into normal (Windows) mode.

9. Check-in at Windows Update | select CUSTOM again & scan | Restore any
hidden OE updates listed (if any) | Write down the OE updates offered (if
any) but do NOT install them.

10. Post another reply to this thread using OE and tell me the results of
#9.

I will keep tabs of your progress here until 16:00 UTC -5 (21:00 UTC), 01
Mar-08. If you've not heard from me by then, please await my next reply
before doing anything else about these OE issues.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Done up to step 5:
I have uninstalled 2 of the updates that I found listed in Add/Remove
Programs. KB929123 was not listed in Add/Remove Programs.

[Checkpoint: According to one line in headers (Microsoft Outlook Express 6.00.2900.2869), OE current patch level is MS06-016/KB911567 (Apr-06). However, according to another line in headers (Microsoft MimeOLE V6.00.2900.3138), OE is still in a "confused" state. DO NOT REPLY TO THIS MESSAGE, MATTY.]

.

Relevant Pages

  • Re: KB923694 still keeps installing
    ... Reboot into normal mode. ... KB941202 is listed in Add/Remove programs. ... You know when you told me to install everything, ... Uninstall "Security Update for Windows XP " via Add/Remove ...
    (microsoft.public.windowsupdate)
  • Re: KB923694 still keeps installing
    ... Reboot into normal mode. ... KB941202 is listed in Add/Remove programs. ... You know when you told me to install everything, ... Uninstall "Security Update for Windows XP " via Add/Remove ...
    (microsoft.public.windowsupdate)
  • Re: KB923694 still keeps installing
    ... the desktop file WindowsXP-KB941202-x86-ENU.exe to install the update. ... Reboot into normal mode. ... KB941202 is listed in Add/Remove programs. ... Uninstall "Security Update for Windows XP " via Add/Remove ...
    (microsoft.public.windowsupdate)
  • Re: Eureka! Fixed Cumulative Security Update for Outlook Express 6
    ... Shows up in the Add/Remove window as well as Microsoft Updates ... > screwed up the nerve to uninstall OE. ... >>Cumulative Security Update for Outlook Express. ... It states Windows ...
    (microsoft.public.windowsupdate)
  • Re: Uhm.. Why is this happening?
    ... take note of the failed update KB numbers, then look in add/remove for these ... and uninstall them. ... Try updating one at a time, reboot after each, even if not required. ...
    (microsoft.public.windowsupdate)