Re: Received possible false hardware update at Windows Update . . .

Stan wrote:
Greetings guys,

I periodically check Windows Update and try to keep my XP Pro box
up-to-date. Yesterday, I found the following update;

Zoom - Sound - Zoom Virtual Audio Device
Zoom Sound software update released in September, 2007

It downloaded and installed correctly (according to Windows Update)
But . . .
It did not work.
I think it confused my D-Link DPH-50U (Skype USB to Phone interface
box) as some kind of Zoom product.
Now, I have this doofuss Zoom driver loaded, and I can't use my
D-Link Phone! I can locate the erroneous Zoom item in the Device
Manager, and I can remove and/or disable it.
Then, I try to reload the D-Link DPH-50U driver - as obtained from
the
D-Link site.
The installation seems to proceed and run correctly, but in the
end, a new USB device is found, and Windows automatically reloads
the Zoom device - resulting in the situation returning right back
to where it was - not working. One of the things I need to do is to
select "D-Link virtual device" in Skype's options panel, but that
option is not available. Instead, I see the "Zoom virtual device"
but selection of this results in a D-Link phone that does not work.
What should I do?

System Restore...
And then - always get the hardware related drivers from the actual hardware
manufacturer for each product... not Microsoft (unless it happens to be a
Microsoft piece of hardware...)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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