Re: Vista constantly rebooting after this week's updates - "Config
- From: Darrellg@xxxxxxxxxxxxxxxxxxxx ("Darrell Gorter[MSFT]")
- Date: Fri, 22 Feb 2008 02:01:50 GMT
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\viewkind4\uc1\pard\f0\fs24 Hello,
\par We have published a knowledgebase article on this issue:
\par
\par 949358\tab Updates do not install successfully and your computer is continually restarting when you try to install updates from Windows Update on a Windows Vista computer.
\par http://support.microsoft.com/default.aspx?scid=kb;EN-US;949358
\par
\par
\par Thanks,
\par Darrell Gorter[MSFT]
\par
\par This posting is provided "AS IS" with no warranties, and confers no rights
\par \pard\li720 --------------------
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\par From: Darrellg@xxxxxxxxxxxxxxxxxxxx ("Darrell Gorter[MSFT]")
\par Organization: Microsoft
\par Date: Tue, 19 Feb 2008 03:45:45 GMT
\par Subject: Re: Vista constantly rebooting after this week's updates - "Config
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\par
\par Hello John,
\par Trying to find another solution. We have not locked down completely yet on the other solution.
\par There have been some posting with other solutions, but there are issues that need to happen for them to work correctly.
\par Right now, system restore is the answer.
\par Thanks,
\par Darrell Gorter[MSFT]
\par
\par This posting is provided "AS IS" with no warranties, and confers no rights
\par \pard\li1440 --------------------
\par Thread-Topic: Vista constantly rebooting after this week's updates - "Config
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\par Subject: Re: Vista constantly rebooting after this week's updates - "Config
\par Date: Mon, 18 Feb 2008 18:25:00 -0800
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\par
\par Darrell,
\par I'm one of those unlucky ones with no system restore on the recovery disks
\par and/or F8 safe mode.
\par Please post a work around if it looks like there will be one. If not, let
\par us know if a new install is the only way to fix the issue.
\par Thanks for your support on this issue.
\par
\par John
\par
\par ""Darrell Gorter[MSFT]"" wrote:
\par
\par > Hello,
\par > Just an update on this thread.
\par > I have gotten five sets of logs that are currently being investigated.
\par > Thanks for the logs I have recieved to date.
\par > If the machine came with Windows Vista Pre-installed try using F8 safe mode
\par > options.
\par > They may have installed the repair scenarios\\system restore option onto the
\par > hard disk as a Safe Mode option.
\par > You may be able to do system restore from those scenarios. Your options in
\par > Safe Mode may be different depending on the vendor you got your machine
\par > from.
\par > System Restore is best solution right now.
\par > We are still looking for other workaround other than using System Restore
\par > if your machine doesn't have any restore points available.
\par > Thanks,
\par > Darrell Gorter[MSFT]
\par >
\par > This posting is provided "AS IS" with no warranties, and confers no rights
\par > --------------------
\par > Reply-To: "PA Bear [MS MVP]" <moc.liamg@PVMraeBAP>
\par > From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
\par > References: <qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@xxxxxxxxx>
\par > <96D925F4-D2E1-4BBB-A469-06F3A21441C4@xxxxxxxxxxxxx>
\par > Subject: Re: Vista constantly rebooting after this week's updates -
\par > "Configurin
\par > Date: Sun, 17 Feb 2008 03:05:15 -0500
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\par > Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:42029
\par > X-Tomcat-NG: microsoft.public.windowsupdate
\par >
\par > Have you contacted Microsoft about the problem?
\par >
\par > See http://www.anguas.com/?p=47
\par > --
\par > ~Robear Dyer (PA Bear)
\par > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
\par > AumHa VSOP & Admin http://aumha.net
\par > DTS-L http://dts-l.net/
\par >
\par > sharlou wrote:
\par > > I am having the same problem. Microsoft has been of no help whatsover.
\par > >
\par > > "Tom Walker" wrote:
\par > >
\par > >> My son (away at university) has just installed this week's Microsoft
\par > >> updates and now is unable to get his laptop re-started (it's an Acer
\par > >> Aspire 5633 about a year old).
\par > >>
\par > >> It says "Configuring Updates. Stage 3 of 3 0% Complete.
\par > >> Then it says "Shutting Down" and restarts the whole cycle. This goes on
\par > >> and on....
\par > >>
\par > >> He has tried to get it into Safe Mode but it won't, just goes back into
\par > >> the
\par > >> cycle described above.
\par > >>
\par > >> I've searched on Google and come up with only one hit - that described
\par > >> identical symptoms and was posted in a blog about three hours ago. There
\par > >> are some references to the same message related to SP1 installation but
\par > >> my
\par > >> son is just using the standard Microsoft Update service - not gone near
\par > >> SP1.
\par > >>
\par > >> Is anyone else getting this symptom and has anyone any ideas how to get
\par > >> out
\par > >> of it without wiping the whole machine?
\par > >>
\par > >> Many thanks for any help.
\par > >>
\par > >> Tom Walker
\par >
\par >
\par \pard\li720
\par
\par \pard
\par
\par }
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