Re: windows xp sp2 hangs
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Sat, 16 Feb 2008 17:52:03 -0500
1. Uninstall SP2 via Add/Remove Programs (if listed) and reboot.
2. Run a thorough check for hijackware, including posting your HijackThis log to an appropriate forum.
Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware.
**Post your HijackThis log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or other appropriate forum for expert analysis, not here.**
3. Do not install SP2 until an expert gives your HijackThis log a clean bill of health.
Also see:
Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm
What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm
WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
pikka wrote:
I have windows xp professional 2002 sp1. I have managed to download sp2 but
I get to the "set up wizard" and it hangs. It says "inspecting current
configuration" and "updating your system". When I check the process I see
that the CPU has spiked to 100% and the two processes are update.exe and
wuauclt.exe. I have tried both ways to download sp2, automatic updates as
well as the version for IT professionals. Both get stuck at the same spot.
Any suggestions thank you kindly.
.
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