Re: Same problem Windows Installer 3.1 v2 will not install.
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Sat, 9 Feb 2008 16:25:47 -0500
Windows version?
Please follow this simple troubleshooting procedure, courtesy of MS MVP Carey Frisch:
1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062
2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".
3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post: http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
jhmac77 wrote:
I use Windows Automatic Update to install my updates. Just recently, it<snip>
shows
to update to Windows Installer 3.1 Redistributable (v2). I have it update
but
it says that it could not be installed. I get a 0x8007005 error code. I
tried going to Microsoft's website
to download it myself, and do both "Run" and "Save" but I still get an error
that states it could not be installed. Then it proceeds to uninstall that
package and reboot my computer. Here is my KB893803v2.log:
.
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