Re: Won't update 0x8009310B

<ato_zee@xxxxxxxxxxx> wrote in message
news:upvleR6XIHA.4196@xxxxxxxxxxxxxxxxxxxxxxx
Tried all the suggested solutions but still can't
update.
Error code 0x8009310B

This is the only hit in the KB for that code:

<title>Error message when you request a certificate from a computer
that is running Windows Server 2003 with Service Pack 1: &quot;
The certificate request failed because of one of the following conditions?
&quot;</title>
http://support.microsoft.com/kb/929494

(Live Search for
0x8009310b site:support.microsoft.com
)


Could someone suggest some simple steps to fix this?


That seems unlikely. Also, I suspect that you may get more informed help
from a newsgroup which specializes in security for your OS.


Searching for solutions seems to suggest that many of us here,
and on Google, are having the same problem.


Gross hyperbole. The only other messages in my cache at the moment are all
"Me too!" type posts which thank an earlier poster for providing a solution
to a common symptom.


I've tried starting and stopping services, following
complex directions, likewise registering dll's
nothing fixes it.
Every attempt gives just the same list of failed updates.
Why can't Microsoft solve this?


Why can't users properly document their problem cases?
E.g. if I knew your OS I could have cross-posted this reply to
a newsgroup which specializes in security for it. ; )


Or at least supply a download that patches the problem?

Strictly on the basis of the error code my guess would be
that your machine has a problem not the patch. In fact if you looked
in the logs for the context of that code you might find some more explicit
clues about your symptom.

BTW one common cause of problems with certificates in general
which the article unfortunately doesn't mention is incorrect date
on the client computer.


Good luck

Robert Aldwinckle
---


.

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