Re: Won't update 0x8009310B

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Windows version? What update(s) is throwing this error?

If you've "tried all the suggested solutions" [??], you might...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


ato_zee@xxxxxxxxxxx wrote:
Tried all the suggested solutions but still can't
update.
Error code 0x8009310B
Could someone suggest some simple steps to fix this?
Searching for solutions seems to suggest that many of us here,
and on Google, are having the same problem.
I've tried starting and stopping services, following
complex directions, likewise registering dll's
nothing fixes it.
Every attempt gives just the same list of failed updates.
Why can't Microsoft solve this?
Or at least supply a download that patches the problem?

.



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