Re: Files required to use Windows Update are no longer registered
- From: "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx>
- Date: Mon, 07 Jan 2008 15:03:54 -0800
Firewall - ZoneAlarm Pro version 7.0.462.000
The above is the most likely cause of ALL the issues, Roger.
The WindowsUpdate.log and the OE error are the same:
0x80040154 REGDB_E_CLASSNOTREG
Basically, what's happening is that ZA is preventing the msmxl file from being successfully installed or registered or both. This error usually indicates a Permissions issue and, IMO, is directly related to ZA:
Note: I got a return code 0x80004005 after attempting to unregister msxml3.dll.
2008-01-07 18:29:09:265 1552 f6c Agent WARNING: could not get the auth file name 0x80070002
0x80070002 ERROR_FILE_NOT_FOUND
The authentication method is not supported. - CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED (0x80070005) in this condition
And, I was right. 0x80070005 E_ACCESSDENIED
The issue may also be made worse by the installation of
IP Blocker - PeerGuardian 2.0 Beta 6b
Combine that with ZA and it would take a miracle to get this system updated.
What I would recommend at this point in time is to uninstall
PeerGuardian 2.0 Beta 6b to see if that resolves the issue.
Although I *highly* doubt it will, give it a shot.
As to what settings you need to change in ZA in order for it to allow updating of required system files ... suggest you contact them :
http://www.zonealarm.com/store/content/support/zap/zapMain.jsp?dc=12bms&ctry=US&lang=en
Frankly, I have no idea of how you'd tweak ZA to allow updating and, IMNHO, ZA has become more of a threat than malware and is fast approaching Symantec [Norton] "system-destroying" status.
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
Roger WithAnAcer wrote:
Hi MowGreen.
I also am now getting this error when I try to pick up my email using Outlook Express:
Unable to poll for new messages on your HTTP server. Account: '<deleted by me>', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Port: 0, Secure(SSL): No, Error Number: 0x80040154
Help please!
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