RE: WindowsUpdate_80004002 WindowsUpdate_dt000



"la lokilla" wrote:



"gareth" wrote:

Hi, can anyone help as Microsoft seems to have no information and all
information on here is confusing.

I cannot update windows at all.

When the icon comes up saying 'new updates are ready to install' or when I
access the update page directly all I get is the message 'windows could not
search for new updates' and the error code 80004002.

I have tried deleting the update history, I have fiddled around with the
settings, I have tried installing a load of dll files as suggested somewhere
on this site and nothing works. I also always get the same error code - I
gather some have been getting different ones at times.

Is this a permanent bug associated with a past update? If so, surely there
must be potentially millions of people with the same problem so I cannot
understand why there isn't an official Microsoft response!

Although I'm not a technical moron I'm not an IT whizz so can answers please
be kept in plain English!!!

Thanks for your help
.

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