Re: Failed Update - SP3



Dear TaurArian,

Thanks for your reply. I do not have an Office CD. Windows XP Home Edition
was pre-installed, along with MS Word 2002. I guess that Picture Manager was
also included in the earlier installation. The only other Office programme I
have installed myself was MS Frontpage 2003 (not 2002). So, I'm a little
anxious about taking some of the options you have suggested lest by doing so
it puts me in a worse situation than I am now.

Any further thoughts?

AlanF

"TaurArian" wrote:

Not your Windows XP CD but your Office CD.

"Error Code: 0x8024002D
means - a full-file patch failed because the source was required

If you were downloading a patch, repair Office install and try the patch again or try
installing the patch with the Office CD in the installation drive."

1. Try installing Service Pack 3 with your Office 2003 CD in the installation CD-ROM drive
before trying to install.

2. Try downloading the full installation pack and installing
http://www.microsoft.com/downloads/details.aspx?familyid=e25b7049-3e13-433b-b9d2-5e3c1132f206
NB - Full-file version update may request Office source files
http://support.microsoft.com/kb/840169/

3. Try and fix the problem -
http://office.microsoft.com/en-us/ork2003/HA011402361033.aspx
"Enabling the local installation source".

4. Try repairing/reinstalling Office 2003 -
Description of the differences between repair and reinstall in Office XP and 2003
http://support.microsoft.com/kb/298027


--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"AlanF" <AlanF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A6FCC0B7-70A5-40DF-9597-378870441C6C@xxxxxxxxxxxxxxxx
| To preserve my sanity can anyone help?
|
| I run with Windows XP Home Edition and have automatic updates configured -
| the problem I cannot resolve is that an update installing SP3 has failed with
| an error code of 0x8024002D.
|
| I have tried installing this several times but it has failed every time.
|
| The messages I am getting are:
|
| " The feature you are trying to use is on a CD-Rom or other removable disk
| that is not available"
|
| "Insert the Microsoft Office XP Professional with Frontpage disk and click ok"
|
| "Use source: Microsoft Office XP Professional with Frontpage"
|
| As I said earlier I am using Home Edition not XP Professional, and I also
| see that the update is relative to Frontpage 2002. The version I am working
| with is FP 2003.
|
| I have tried putting my FP 2003 disk in when a disk is called for, but
| predictably it fails!!
|
| Now I am just frustrated and want to stop the pesky little 'update shield'
| appearing every time in my status bar, waiting for it to appear seems to slow
| down my system when I boot-up! Do I 'really' need SP3, if not I want rid of
| this so-called update.
|
| I have tried a number of options without success.
|
| I do hope someone can help!!!!
|
| Thanks in advance,
|
|



.



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